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American Eagle lowers forecast
It’s a rough time for many teen apparel retailers and the holiday season may not bring much relief. American Eagle Outfitters Inc. on Wednesday issued a weaker than expected forecast for the fourth quarter as its CEO cited a “tough” retail environment. Its warnings issues similar statements from the likes of Abercrombie & Fitch and Gap. -
The retailer with the best customer satisfaction survey is …
When it comes to customer satisfaction surveys, a convenience store is at the top of the class. That’s according to a study by Interaction Metrics which finds that retailers are wasting customers’ time — and their own — by conducting critically flawed satisfaction surveys.


