Business Analytics

Armonk, N.Y. -- CSN Stores, the third largest online retailer of home goods in the United States, has selected IBM's Netezza TwinFin appliance to quickly mine and analyze terabytes of business data flowing through the company every day.

The new tool will power CSN's business analytics platform to monitor trends related to profitability, customer satisfaction, customer retention, order fulfillment and supply chain. The company will use the data to drive organic growth initiatives and discover new ways to better serve their customers.

New York City -- Supervalu reported a loss for its third quarter, dragged down by falling revenue and asset values, tighter margins and the cost of closing some stores. The grocer cut its full-year outlook based on the poor performance.

Supervalu, which operates Alberstons, Jewel-Osco and other supermarket chains, reported a loss of $202 million for the quarter, compared with net income of $109 million in the same quarter last year.

Atlanta -- Infor, a provider of business application software, announced that American Apparel has selected and implemented the company’s WFM Workbrain solution to manage the retailer’s global workforce.

Dallas -- Zale Corp.’s same-store sales rose 8.5% during the November-December selling period. This figure is a key indicator of a retailer's health because it gauges results at existing stores instead of newly opened ones.

Zale is refocusing its merchandise on diamonds and stepping up training of its workers, said CEO Theo Killion in a Bloomberg report. The company increased the number of salespeople certified by the Diamond Council of America to 2,000, from 800 last year, and plans to add more, he said.

Chelmsford, Mass. -- Kronos said Monday that fashion accessory retailer Charming Charlie has selected Kronos’ end-to-end workforce management solution to sustain growth, increase productivity and improve employee retention.

Charming Charlie selected the time and attendance, forecasting and scheduling, hiring, labor analytics and human resources and payroll applications from Kronos.

It seemed like everything was going Target’s way after the company reported a 5.5% same-store sales increase during November, but then the revelation came last week of a 0.9% December comp increase and the wind came out of the company’s sales.

Despite December’s sales weakness, Target chairman, president and CEO Gregg Steinhafel confirmed the company’s fourth-quarter same-store sales forecast in the range of 2% to 4% and said January comps would be in the low- to mid-single digits.

New York City -- SAS on Monday announced a 5-year agreement with Winn-Dixie Stores around the company’s marketing and merchandising analytics offering.

“We chose SAS because of their strong commitment to retail and analytical excellence,” stated Maura Hart, Winn-Dixie’s CIO. “This partnership will enhance our customers’ shopping experience with the implementation of SAS’ technology and resources to provide improvements in pricing, assortment and category management.”