Business Analytics

Efficient Collaborative Retail Marketing on Wednesday unveiled the ECRM Data website, ECRMData.com. ECRM Data is an industry solution that offers turnkey solutions for promotional tracking and analysis functions.

Soft sales at leading home goods retailer Bed Bath & Beyond led to a puny comp increase of 1.3%, lower than expected third quarter profits and a downward revision to fourth quarter expectations.

Target “expects more and pays less” for data centers

New York -- Shareholder rights law firm Robbins Arroyo LLP is investigating whether certain officers and directors of Barnes & Noble, Inc. breached their fiduciary duties to shareholders.

New York – Phone-based retail customer service can prove to be a time-consuming exercise. According to a new infographic from StellaService, during more than 54,000 customer service calls the company placed to retailers during 2013, a total of 17 days were spent on the phone navigating interactive voice response systems and 49 days were spent waiting for a live agent, more than double the 24 days spent waiting in 2012.

Deerfield, Ill. -- Walgreens had December sales of $7.20 billion, an increase of 7.2% from $6.72 billion for the same month in fiscal 2013.

Salt Lake City – Overstock.com plans to appeal the tentative ruling of a California trial court, which prohibits the company from comparison price advertising unless done in conformity with new court-mandated practices, which the company says diverge widely from industry standards.

Generic drug introductions at Walgreens had a negative impact on total comparable sales, but the company still reported net sales of $7.2 billion, an increase of 7.2%, and a comparable-store sales increase of 6.1% in December.

Calendar day shifts positively impacted total comparable sales by 170 basis points, while generic drug introductions in the last 12 months negatively impacted total comparable sales by 70 basis points. December 2013 had one additional Tuesday and one fewer Saturday compared with December 2012.

Hhgregg cited poor performance in the consumer electronics and wireless categories for preliminary third quarter results which came in below its expectations. Hhgregg now expects its full fiscal year performance to miss previously stated guidance.

For the third fiscal quarter of 2014, Hhgregg estimates net sales to be approximately $707.1 million, a decrease of approximately 11.6% as compared to net sales of $799.6 million reported for the third fiscal quarter of 2013.

Fewer sales of flu shots and prescription drugs at Rite Aid led to same-store script count decreases. However, the company reported increases in net and same-store sales for December.