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Business Analytics

  • Survey: Businesses not managing data effectively

  • Spamming works! Experian sees email surge

    Marketers sent a record volume of email during the holidays and although overall open rates declined, the record level of email marketing activity produced transactions and sales growth, according to Experian Marketing Services.

  • Sears Canada taps IBM for outsourcing; will lay off 1,345 associates

    New York -- Sears Canada Inc. has entered into an arrangement with IBM to have the supplier take over the work currently performed at three internal Sears customer contact centers. The outsourcing move will take place over the next nine months and affect 1,345 employees.

  • Claire’s selects 1010data to analyze, manage data

    New York -- Big data discovery and data-sharing solution-provider 1010data said that Claire’s has chosen its cloud-based platform for big data discovery across its global businesses. 1010data allows Claire’s to integrate data from throughout its enterprise and provide a self-service analytical platform for users to derive data-driven insights and receive fast access to business results.

  • Deceleration in traffic and sales cut into Lululemon’s Q4 forecast

    Lululemon planned to start 2014 with a new CEO and flat comparable store sales for the fourth quarter. Despite being on track to hit its numbers, however, a significant dip in traffic and sales in January has prompted the company to cut its fourth quarter forecast.

  • Express has deeper-than-expected drop in holiday store traffic

    When specialty retail apparel chain Express issued its fourth quarter guidance in early December 2013, it anticipated a promotional holiday season as well as a slowdown in traffic after the Thanksgiving week. What the company encountered, however, was a drop in traffic that was even deeper than expected because consumers waited until much closer to Christmas to shop.

  • Lower demand for firearms and ammo at Big 5 Sporting Goods

    Big 5 Sporting Goods announced that their fourth-quarter sales results were affected by a lower demand year-over-year for firearms and ammunition products as well as a highly promotional retail holiday environment.  

    The company reported net sales of $248 million, an increase of 1.8% from $243.6 million for the prior-year quarter. Same-store sales decreased 0.5% for the quarter versus the prior year period.

  • Study: Retail execs expect Big Data advantages within five years

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  • Report: Retail foot traffic declines during 2013 holiday season

    San Jose, Calif. -- The full months of November and December 2013 suffered a brick-and-mortar customer traffic decline as compared to the same two months in 2012. According to new analysis from RetailNext, average sales decline remained at low single digits, which was aided by average growth in average transaction value (ATV) and a slightly positive 0.2% point increase in conversion.

  • Zale holiday earnings fall 2%

    Irving, Texas -- Revenues for the two-month 2013 holiday period at Zale Corporation dropped 2% to $556 million from $567 million in the same period the prior year. Zale said the decrease in revenues is primarily due to the net decrease of 91 stores compared to last year and a decline in the Canadian exchange rate, partially offset by 2% overall same-store sales growth including e-commerce sales.

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