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Business Analytics

  • IBM: Online Valentine’s Day shopping rises

    Armonk, N.Y. - Consumers headed online for their Valentine’s Day shopping this year. According to IBM Digital Analytics Benchmark data, during Valentine’s week (Feb. 7 – 13) online shopping rose 10.2% from the same period in 2014.

    In addition to overall sales, consumers ramped up their shopping efforts the week leading up to Valentine’s Day. Growth was seen in key verticals including:

  • Fast-growing VF Corp. to open 150 stores under various banners

    New York -- Fast-growing VF Corp. continues its aggressive expansion. After opening 75 stores in the fourth quarter, the company plans to open a total of 150 stores this year.

    VF, whose banners include Timberland, The North Face, Vans, Wrangler, Lee and Nautica, has long been known for selling products through other retailers. But in recent years it has stepped up its direct-to-consumer business via aggressive store expansion, and the channel is steadily accounting for a larger percentage of sales.

  • The Customer Service Advantage: Innovative Learning Solutions

    How do you mold a large workforce with a significant part-time segment into experts in home improvement so customers get the answers they need every time they walk in the doors of The Home Depot?

    It requires committed associates, strong leaders, and innovative learning solutions.

  • The Customer Service Advantage: Innovative Learning Solutions

    By Michelle A. Thompson, Director, Learning, Home Depot University

    How do you mold a large workforce with a significant part-time segment into experts in home improvement so customers get the answers they need every time they walk in the doors of The Home Depot?

    It requires committed associates, strong leaders, and innovative learning solutions.

  • Groupon reports strong holiday sales

    Despite reporting a boost in fourth-quarter profits, Groupon says the impact of foreign exchange rates will affect first-quarter performance.

    The e-commerce company posted fourth-quarter profit of 6 cents per share, up from 4 cents a share a year earlier. Revenue increased 20 percent to $925 million from $768 million.

  • Holidays not very merry for Cabela's

    The CEO of Cabela’s is blaming marketing costs for the company’s weaker earnings in the fourth quarter.

    For the quarter, total revenue increased 7.2% to $1.3 billion; retail store revenue increased 13.9% to $810.6 million; direct revenue decreased 5.4% to $349.9 million; and financial services revenue increased 9.9% to $113.3 million. During the period, same store store sales decreased 5.5%.

  • Pier 1 names interim CFO, cuts guidance

    Fort Worth, Texas – Pier 1 Imports Inc. has named senior VP of planning Laura A. Coffey, 48, as interim CFO. The move comes as Pier 1 reduces its guidance for fiscal 2015 and Charles “Cary” Turner retires as senior executive VP and CFO.

  • Family Dollar looks to cloud for clear operations

    Charlotte, N.C. – Family Dollar Stores Inc. is putting its head in a cloud in order to clear its operations. As part of a three-year agreement, Family Dollar has licensed Cloud360, Cognizant's proprietary, enterprise-class cloud management platform developed on Amazon Web Services for its portal applications.

  • Citi Trends sales head in the right direction

    Savannah, Ga. – Specialty discount apparel retailer Citi Trends Inc. reported some encouraging trends in terms of sales for fiscal and full year 2014. Total sales for the fourth quarter increased 15% to $181.1 million, compared with $157.2 million in the same period a year earlier.

    Same-store sales increased 13.9% in the fourth quarter. A number of winter storm-related closings in January 2014 and an earlier start to tax refund season the last two days of the month in January 2015 helped boost same-store sales for the quarter.

  • Home Depot readies for spring with 'line-busting' mobile technology

    Atlanta – Much of the country is struggling with one of the snowiest winters in history, but The Home Depot Inc. is thinking green. Home Depot has begun filling more than 80,000 positions in the U.S. as it prepares for spring, the company's busiest selling season.

    The company is now recruiting for positions both in its stores and distribution facilities. From sales and cashiers to operations and online order fulfillment, opportunities available include both permanent part-time and seasonal positions. Applications must be submitted online.

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