Family Dollar looks to cloud for clear operations

Charlotte, N.C. – Family Dollar Stores Inc. is putting its head in a cloud in order to clear its operations. As part of a three-year agreement, Family Dollar has licensed Cloud360, Cognizant's proprietary, enterprise-class cloud management platform developed on Amazon Web Services for its portal applications.



This is helping the retailer improve operational performance and cost competitiveness. Cloud360 provides an on-demand service experience and a single consolidated management console to provision, monitor, analyze, and optimize diverse cloud operations. Cognizant is delivering the services using a consumption-based managed services model to enable Family Dollar to optimize infrastructure investments and achieve a variable cost mix by paying only for usage.



Cognizant has implemented intelligent management of Family Dollar's portal applications to enhance availability, reliability, scalability, and governance, while enabling Family Dollar to sharpen its business focus, embrace metrics-driven service delivery, and support complex compliance requirements.



This agreement expands Cognizant's relationship with Family Dollar, which began in 2006 and has seen Cognizant partner with the company on strategic technology and business programs encompassing store operations, supply chain, merchandizing, and back office.



"We are constantly looking for opportunities to strengthen our value proposition and improve our performance," said Vikas Wali, divisional VP of IT application and infrastructure services at Family Dollar. "This engagement is crucial to our efforts to execute better on our promise of being an efficient, low-cost retailer. Cognizant brings the vision and the end-to-end capabilities that we need in order to adopt cloud for fulfilling our business objectives."