Artificial Intelligence

Mike McNamara, CIO of Target Corp., recently spoke on the role of today’s CIO at the Forbes CIO Summit.

McNamara has been serving as CIO of Target of eight months, having come from international grocery retailer Tesco. He shared insights such as how the rapid adoption of smartphones has been a game-changer for both consumers and corporate IT teams, the ongoing shift underway from legacy software and mainframe systems to cloud and open-source technologies, and the need to build a team of curious, analytical problem-solvers.

As the notion of channel conflict subsides, consumer packaged goods companies who don’t elevate their digital game are playing to lose and a new study from a two industry leaders shows just how much.

Chain Store Age’s 52nd annual SPECS conference starts March 13 at Hotel Anatole in Dallas. Although the conference focuses on store planning/design, equipment, construction and facility services, it offers several sessions that are of great potential interest to retail IT professionals. Here is a brief overview of five technology-themed SPECS conferences.

Specialty online luggage retailer eBags is on a mission to offer customers the most advanced and immersive experience possible.

Everyone knows detecting fraudulent e-commerce activity is crucial, but how do you know when something is up?

Fraud detection provider Simility aggregated patterns across 500,000 browser-based devices throughout January 2016. Analysts looked for patterns in the 10,000 (or 2%) of those devices that were in the hands of fraudsters and contrasted those with the other 98% of devices in the hands of good or “organic” users.

Simility discovered seven anomalies that were leading indicators of fraud:

Chain Store Age recently spoke with Daphne Carmeli, CEO of Deliv, to get her perspective on what’s going on in the rapidly growing online delivery space.

What is driving growing consumer interest in online delivery?
We’ve got a bunch of players in the industry who are aggregating inventory in a simple, flexible and cost-effective way for last-mile fulfillment. Companies like Amazon and Google are resetting customer expectations of what’s possible.

Chain Store Age recently spoke with Daphne Carmeli, CEO of Deliv, to get her perspective on what’s going on in the rapidly growing online delivery space.

What is driving growing consumer interest in online delivery?
We’ve got a bunch of players in the industry who are aggregating inventory in a simple, flexible and cost-effective way for last-mile fulfillment. Companies like Amazon and Google are resetting customer expectations of what’s possible.