How grocers are adapting to shoppers’ omnichannel fluidityWith COVID-19 having forced even reluctant grocers to operationalize e-commerce, it seems that the industry has finally reached an omnichannel tipping point. What do consumers want from metaverse commerce?A new survey reveals generational differences in how consumers view the metaverse as a retail channel. LensCrafters opens tech-focused flagship LensCrafters is doubling down on technology to improve the customer experience. L’Occitane creates ‘fear of missing out’ in promotional emails A global beauty and skincare products retailer drove digital Black Friday sales by integrating customer polling data into targeted emails. Reimagining the role of store associates in a digital world A friend of mine recently walked into the nursery department of a major home improvement store to look for a specific plant. Walmart, H&M, Dragonfly Kitchen ‘race with the machines’ Retailers are discovering that technology and humans work best when they work together. Amazon debuts first fully autonomous mobile robot in supply chain Amazon’s newest fulfillment center robot safely operates outside of restricted areas. Price Chopper links production planning to in-store data A Northeast grocery chain is centralizing its planning capabilities for food production. Walmart acquires virtual optical try-on tech provider Walmart continues its augmented reality push with a significant investment. Five (very) early holiday shopping predictions from Salesforce Physical stores will drive growth across all channels during the 2022 holiday shopping season. First Previous 195 196 197 198 199 Next Last