CSA Exclusive: Oracle's Mike Webster discusses the great customer pivotChain Store Age recently spoke with leading industry expert Mike Webster, senior VP and GM, Oracle, about how retailers can better meet the demands of modern customers. Kroger to bring next-gen fulfillment center to ClevelandThe Kroger Co. keeps expanding the footprint of its leading-edge automated warehouse concept known as a customer fulfillment center. Asos to increase focus on customers with Microsoft Cloud A U.K.-based online fashion retailer with a global presence intends to become more customer-focused and data-driven. Amazon targets fake reviews with new lawsuits Amazon is stepping up efforts to prevent bogus product reviews from being posted on its site. Exclusive Q&A: Reversing the negative impact of reverse logistics Reverse logistics is becoming one of the major supply chain challenges facing retailers, but with the right solutions and strategies, they can prevail. Supply chain tech trends to watch The supply chain is now an opportunity, a service, an asset, even a competitive advantage. Study: Mobility and automation are coming to the store Retailers are accelerating plans to enhance the in-store customer and associate experience with mobile and automated technologies. Convenience innovation beyond frictionless checkout There are a lot of interesting technology projects at convenience retailers that don’t involve automating checkout. Kroger extends fast delivery network in Oklahoma America's largest grocery retailer is extending its flexible, vertically integrated Kroger Delivery network to Oklahoma City. Regional grocer expands autonomous delivery program The Save Mart Companies supermarket conglomerate is bringing autonomous delivery to its Lucky California banner. Jamba opens robotic kiosks at two college locations Jamba is continuing to expand its test of an automated kiosk that dispenses made-on-demand blended smoothies. Study: Stores aren’t providing the tech innovation customers want A new study reveals that in-store technology can serve as a competitive differentiator for brick-and-mortar retailers. First Previous 20 21 22 23 24 Next Last
