Machine Learning

A new consumer survey from Salesforce indicates leading-edge technologies are transforming the shopping experience.

Two retailers will account for close to 40% of an expected windfall from radical industry transformation caused by artificial intelligence (AI).

Amazon is making cost-per-click ad campaigns on its site available on a number of new apps and websites.

Newegg Commerce Inc. continues to find new ways to engage customers using the ChatGPT artificial intelligence (AI) model.

Wayfair is leveraging next-generation artificial intelligence (AI) technology to let customers view and purchase items in a virtual home space.

Amazon has joined six other high-tech companies in committing to the safe, secure and transparent development of artificial intelligence (AI).

A new survey reveals the e-commerce search experience is in need of improvement.

Organized Retail Crime incidents are on the rise and crime groups are becoming more violent, making tackling ORC a priority for the retail industry and the communities they serve.

Schnuck Markets Inc. is deploying artificial intelligence (AI)-equipped shopping carts from Instacart in select stores this fall.

The direct-to-consumer (DTC) vertical is producing some interesting technology deployments that transform operations across channels.