AI-Enhanced Robotics

New York — Coming soon to a mall near you…robots?

Mike Kercheval, president and CEO of the International Council of Shopping Centers, is making the case for the use of robots in shopping malls. In an op-ed commentary on CNBC.com,  Kercheval says the robot's potential on the front lines of retail is limitless—and soon, he adds, “it will be difficult to imagine a visit to the local mall without them.”

Here are three reasons Kercheval says we need robots in malls:

Tokyo -- Alibaba wants to put a robot, specifically one named Pepper, in your home — or store.

The Chinese e-commerce giant and Foxconn Technology Group announced they are each investing $117.8 million in Japanese telecommunications giant SoftBank’s robotics unit, SoftBank Robotics Holding Corp. Softbank will own 60% of the joint venture, with Alibaba and Foxconn each holding ownership stakes of 20%.

New York -- Federal regulations governing unmanned aircraft systems, or drones, will be in place by this time next year.

Most retailers won’t be ready, but Amazon says it will be as soon as the feds are. Testifying at a congressional hearing on June 17, Paul Misener, Amazon.com’s VP of global public policy told lawmakers it would be ready to deliver packages via its service branded as Prime Air as soon as federal rules are in place.

TGI Fridays has been getting a lot of attention for its holiday “Mobile Mistletoe” promotion, and not all of it has been for the right reasons. While Mobile Mistletoe is a great concept in omnichannel marketing and customer engagement, some flaws in the actual execution suggest TGI Fridays should have spent more time refining it before launch.  

Seattle  - Santa may have his elves, but Amazon.com has something better to help send holiday gifts on their way: a robot army. The online giant has deployed more than 15,000  robots in 10 next-generation fulfillment centers it has opened across the United States.  

Seattle – The robots are coming to Amazon.com. According to the Associated Press, the online giant has deployed more than 15,000 wheeled robots in its distribution centers. The robots help bring items off shelves and out of bins to human employees for faster picking and packing.

In a move to showcase its advanced shipping capabilities to holiday shoppers Amazon.com is touting the finer points of its eighth generation fulfillment centers.

The online giant said its eighth generation fulfillment centers embody two decades worth of software and mechanical innovations including extensive robotics technology from Kiva Systems, a company Amazon acquired several years ago.

Mooresville, N.C. -- Lowe's Innovation Labs will introduce two autonomous retail service robots in an Orchard Supply Hardware store in midtown San Jose, Calif. during the upcoming holiday season to study how robotics technology can benefit customers and employees. Called OSHbot, the robots will assist customers to navigate stores by directing them to specific products and providing real-time information about product promotions and inventory.   

After launching 3D print in six markets across the country, the UPS Store is expanding 3D printing services to nearly 100 additional locations nationwide.
 
In the past year, the six locations saw demand for 3D print continuing to increase across a broad spectrum of customers.