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Toys ‘R’ Us enhances omnichannel offerings
Wayne, N.J. -- Toys “R” Us is adding a new feature to its “Buy Online, Pick Up In Store” service in time for the 2011 holiday whereby customers using the service will have the ability to designate an alternate person to pick up their order through “Family and Friends Pick Up.” The “Buy Online” service allows customers to shop from the comfort of their own homes, and then to pick up their purchases at the Guest Services desk at a nearby Toys “R” Us store.
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Sears names new supply chain leader
HOFFMAN ESTATES, Ill. — Sears Holdings announced that former UPS executive Raj Penkar is joining the company as SVP and president of the company's supply chain.
In his new role, Penkar will be accountable for all aspects of the company's supply chain, including logistics, warehousing, inventory management and distribution. Prior to joining Sears, Penkar worked at UPS for 24 years and most recently served as president of UPS' customer solutions division.