Distribution

The retail real industry has experienced its share of changes over the years, but nothing comes close to the transformation that it is currently undergoing.

As the industry undergoes what the International Council of Shopping Centers calls one of the “most profound transformations” in its 60-year year history, the association has releases its Envision 2020 report, a collaborative initiative that outlines where the industry will be in five years according to leaders from around the globe.

Studies indicate that online shoppers abandon websites that do not offer free returns shipping. This only makes sense, as the allure of e-commerce is convenience, a broad selection of merchandise, and competitive prices. Free shipping — from delivery through return — keeps the total purchase price similar to in-store shopping.

But there are two sides to free returns.

1. Free Returns Increase Sales

Nordstrom plans to relocate its Nordstrom Rack store from 280 Metro Center to the redeveloped Serramonte Center in Daly City, California.

The approximately 40,000-sq.ft. store is scheduled to open in fall 2017. The redeveloped property is owned by Equity One.

Nordstrom will join fellow anchors Target, JC Penney, Macy's and Dick's Sporting Goods. The new location is just across Highway 280 from the current Nordstrom Rack.

Ross Stores Inc. is continuing an aggressive growth strategy for both its Ross Dress for Less and DD’s Discount banners. The new store openings are part of the retailer’s 2015 expansion program, totaling approximately 90 new locations during the year.

Ross Dress for Less will open four new stores on Oct. 10. These include two new stores in the Chicago area: a 25,000-sq.-ft. store in Palatine located in the Deer Grove Centre, and a 24,000-sq.-ft. Joliet store is located in Joliet Commons.

The bankrupt Haggen supermarket chain has listed 111 locations for sale, many in California, as the company looks to refocus its operations on 37 stores in the Pacific Northwest.

Between new formats, e-commerce efforts and supply chain initiatives, interesting times are ahead for Bed Bath & Beyond – even if second quarter sales were weak and profits declined.

E-commerce sales surged at Pier 1 Imports during the second quarter, but the retailers overall sales grew less than expected and the company lowered its full year outlook.

Total sales increased 2.7% to $430 million and same-store sales increased 2.5%. Excluding the effects of the stronger U.S. dollar, total sales increased 4% and same-store sales increased 3.8%.