Supply Chain & Merchandising

Reston, Va. -- Online shoppers in the U.S. lead the world in customer satisfaction. According to the latest UPS Pulse of the Online Shopper report released in conjunction with comScore, Inc., shoppers in the U.S. are the most satisfied with online shopping experiences at 83%, while consumers in the Asia Pacific are least satisfied at only 50%.

New York -- Canada’s Loblaw Cos. announced a series of executive appointments, including the naming of Mark Butler as executive VP integration.

In the newly created role, Butler will take on responsibility for planning the integration of Shoppers Drug Mart, while ensuring it remains an independent division. He has 37 years with Loblaw, and most recently was executive VP conventional division.

Former president of Giant-Landover, Anthony Hucker, has joined Schnuck Markets as EVP and chief strategy officer.

Hucker recently resigned as president of Giant-Landover, a chain owned by Ahold USA that runs 169 stores in the District of Columbia and surrounding areas.

"Anthony is a tremendous talent who shares our values; he's customer-focused and a true merchant in every sense," Schnucks chairman and CEO Scott Schnuck said. "We expect that he will add velocity to efforts that will ensure Schnucks' continued growth and success."

New York -- J.C. Penney on Thursday shot back at reports that its sales were weak in the late August and early September back-to-school season and said it was pleased with the progress of its turnaround efforts.

The company said it still expected positive comparable-store sales trends coming out of the third quarter and throughout the fourth, adding that its online sales continue to rise in double-digits over last year.

Southeastern Grocers, parent company of Bi-Lo and Winn-Dixie supermarkets, has filed a registration statement on a proposed initial public offering.  

The shares are expected to be offered by Southeastern Grocers, and the number of shares to be offered and the price range for the offering have not yet been determined.

Citigroup, Credit Suisse and Deutsche Bank Securities will act as representatives of the underwriters for the offering, and, together with William Blair and Wells Fargo Securities, will act as joint book-running managers for the offering. 

New York -- British lifestyle brand Holland & Holland is launching its U.S. e-commerce site today. This interactive e-commerce site will allow Holland & Holland clothing, fashion accessories, gifts and shooting accoutrement to be available for purchase for the first time nationwide.

Monrovia, Calif. – Trader Joe’s will reportedly open a new store in the Hingham Shipyard complex in Hingham, Mass., on Oct. 4.

According to the Hingham Journal, Trader Joe’s signed a lease with Samuels & Associates in winter 2012 to open a 12,000-sq.-ft. store in the Launch portion of the Shipyard complex.

Ontario, Canada -- Staples Canada announced its sustainability achievements for the second quarter of 2013, including a 9% drop in energy consumption (over the year-ago period). The retailer continues to focus on its long-term commitment to growing the business in a sustainable manner, and reducing its impact on the environment.