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Supply Chain & Merchandising

  • EBay updates seller standards, returns policy

    San Jose, Calif. – EBay is making updates to its seller performance standards and returns policy designed to promote and safeguard top-level sellers and also ease returns.

  • CVS 'My Weekly Ad' program creates loyal customers, strong sales

    Orlando, Fla. -- The digital marketing initiative known as “My Weekly Ad” is helping CVS Caremark grow sales and deepen engagement with loyal customers by providing them with personalized versions of the retailer’s weekly ad.

    The My Weekly Ad program was launched last fall, and Wednesday morning during a presentation at the IRI Summit CVS Caremark senior VP of merchandising and retail pricing Judy Sansone shared additional details regarding the program.

  • Omnichannel Expectations Continue Past the Point of Purchase

    By Loreal Lynch, VP marketing, Shopatron

    The rise of multichannel shopping has forced retailers to begin implementing strategic omni-channel initiatives across their organizations in an effort to satisfy increasing customer demands. These initiatives are ushering in even higher customer service expectations from shoppers who have no patience for disconnected experiences that fail to match the omni-channel marketing promise.

  • Verifi and ReD seek to make e-commerce transactions safer

    Verifi, a leading provider of global electronic payment and risk management solutions for card-not-present merchants, and ReD (Retail Decisions), a leading global fraud prevention services company, have agreed to jointly develop new products and solutions to benefit CNP (card-not-present) merchants.

  • New benchmarking tool analyzes shrink strategies

    Thorofare, N.J. -- The ECR Shrinkage Group, an expert group focused on shrink, with the support of merchandise availability solutions supplier for the retail industry Checkpoint Systems, is launching an online benchmarking tool, which enables retailers to understand how well they are managing shrink compared to others and the relative strengths and opportunities of their loss-prevention program. The tool provides global benchmarks on the strategic, organizational and operational standards that underpin an effective shrink management strategy.

  • First Data: Harsh winter cuts into February sales

    Atlanta -- Severe winter weather hindered shopping activity in February, according to First Data Corp.'s SpendTrend report, which tracks same-store POS data by credit and debit cards, closed loop prepaid cards, EBT, and checks from the nearly four million retail locations serviced by First Data.

    Consumer spending was also restrained by the termination of emergency unemployment insurance, a reduction in food stamp benefits and low-income growth, First Data said.

  • eBay makes changes to seller standards, returns policy

    eBay is making updates to its seller performance standards and returns policy designed to promote and safeguard top-level sellers and also ease returns.

  • More bad news for American Eagle Outfitters

    A little more than a month ago, Robert Hanson resigned as CEO of American Eagle Outfitters, following disappointing holiday sales, and caused shares to drop 10%. Shares dropped again, nearly 7% this time, following what the company called “highly disappointing” fourth-quarter results.

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