Supply Chain & Merchandising

Bon-Ton is planning to hire thousands of seasonal workers this holiday season for its 270 Bon-Ton, Bergner's, Boston Store, Carson's, Elder-Beerman, Herberger's and Younkers department stores.

The company says it will hire 13,000 seasonal workers, about as many as last year, and will also hire 500 seasonal employees at its e-commerce fulfillment center and at its distribution centers.

No matter how good a retailer’s seamless experience is, without the correct product it falls apart.

Sears Holding Corp. is trying to ensure the right products are picked for the right customers with new Honeywell Vocollect voice-directed picking solutions. The retailer is working with Speech Interface Design (SID) to implement the solutions in two of its regional specialty distribution centers (RSCs) and its largest retail distribution center (RDC) in the coming months.

The ability to point or wave a mobile device in the proximity of a product and access the collective knowledge of the universe is becoming the norm for consumers. Faced with satisfying such mind-bending expectations, brands and retailers are scrambling for solutions.

Curt Garner, who first announced he would leave his current role as CIO of Starbucks Corp. in June, has revealed his next professional stop.

Garner will join Chipotle Mexican Grill as CIO effective Nov. 23, and become the company’s first executive with that title. Chipotle appears to want to duplicate some of the IT-related success Starbucks has had in areas such as store operations and customer experience.

Dollar General is rightsizing its expense structure by eliminating several hundred positions at its home office.

Dollar General said that effective immediately it had eliminated 255 positions but noted that 115 of those positions were vacant. The move follows an announcement the previous week by Walmart to eliminate 450 positions at its Bentonville, Ark., headquarters. Dollar General said the move was part of a broader initiative aimed at proactively improving efficiencies and reducing expenses by restructuring its corporate support functions.

PayPal is helping U.S. customers and retailers with a new shipping perk.

The payment services platform is expanding Return Shipping on Us, a service that refunds return shipping costs to consumers on eligible online purchases, to the U.S.

Shoe Carnival has picked a new executive for a key role in its omnichannel-oriented growth strategy which could involve accelerated expansion of a small format.

The retailer has named Jeff Fink as its senior vice president of real estate. Fink will oversee the Company’s store site selection and lease administration functions.

Retailers are keeping up with omnichannel consumer demand behind the scenes.

According to a new survey of distribution center operators from Honeywell and YouGov, nearly nine in 10 distribution center operators expect to adopt new mobile devices and voice-direction technology in the next five years to meet omnichannel consumer expectations of faster, more accurate delivery.