Supply Chain & Merchandising

Dishonest employees and shoplifters pushed shrink rates to record levels and earned the United States the distinction of leading the world in the least desirable of retail metrics.

According to retailers surveyed for the Global Retail Theft Barometer, shrink rose in the U.S. from 1.28% of sales in 2013-2014 to 1.97% during 2014-2015. Globally, this compares to 1.42% , a figure also up from the previous .94% average of all common retailers surveyed the previous year.

The Oct. 1 EMV deadline has come and gone, but for some merchants, the technical headache still remains, and continues to interfere with fourth quarter planning.

While some retailers have proactively met the challenge and are already EMV-enabled, (and to them, kudos!), data shows that by the end of 2015, only half of U.S. retailers will have made the change.

Signet Jewelers has hired its first ever chief strategy officer to lead the jewelry company's transformation and future growth.

The world's largest retailer of diamond jewelry announced that Uta Werner has joined the company as Signet chief strategy officer. Werner will be responsible for strategy development and execution and will be focused on the identification of growth opportunities, strategic planning and mergers and acquisitions.

Gap Inc. is reportedly steering its store networking strategy away from hardware such as switches and routers.

According to the Wall Street Journal, Gap network architect Snehal Patel told attendees at a recent New York University networking conference that the retailer is transitioning its store network traffic to software-defined routers from Vipeta Inc. The new routers allow Gap to route traffic over the public Internet, maintaining security with encrypted connections.

HHgregg 's CEO says the company is on track to meet key financial objectives even though it posted negative same-store sales growth and a larger loss in the second quarter.

For a variety of retailers – from supermarkets, to restaurants, to department and convenience stores – the holiday shopping season represents the peak time of year for staffing up on temporary workers to help meet all of the increase in consumer demand.

Now that its service has gained traction with retailers, on-demand delivery provider Instacart has created a new promotional platform for brands to connect with shoppers.

Breaking the cycle of promotional ridiculousness at Jos. A. Bank is proving to be a far worse drag on sales and profits than parent company Men’s Wearhouse expected.

Men’s Wearhouse revealed the cost of breaking the promotional cycle at the acquired Jos. A. Bank stores on Nov. 6 when CEO Doug Ewert announced a huge downward revision to the combined company’s third quarter and full-year sales and profit outlook.