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Supply Chain & Merchandising

  • Tech Guest Viewpoint: Improving Customer Experiences with Bots

    We often talk about how to avoid, deter and block bots. But much opportunity lies in figuring out how to distinguish between good and bad bots, and to understand how the distinctions change across applications and environments, especially within the retail industry.

  • Retail traffic troubles weigh on HanesBrands

    A high single digit decline in retail traffic in November and early December caused retailers to cut orders of HanesBrands products, but not enough to keep the leading apparel suppliers from posting impressive profit growth and its third consecutive year of record sales.

    HanesBrand’s fourth quarter sales woes highlight the weather related difficulties experienced by retailers, the negative effect on traffic and the subsequent margin pressure that was created as retailers had to intensify promotional activity to move merchandise.

  • Exclusive Content: Why We’re Investing in Quality Real Estate at the Top of the Market Rather Than Value-Add

    As we look at the white hot commercial real estate market, it’s clear that value-add and opportunistic investors are chasing deals in new asset classes and locations that are less than ideal. And it makes sense: they are return-driven, happy to take more risks to chase higher yields. But when the market inevitably comes down, they’ll have more to lose.

  • Acquisition creates first national bedding chain

    The nation’s two leading mattress specialty firms are one.

    On Friday, Mattress Firm completed its $780 million acquisition of rival Sleepy’s. The combined company will have annual sales of over $3.6 billion through approximately 3,500 retail locations in 48 states.

  • Dick’s Sporting Goods delivers Super Bowl with UberRush

    A first-of-it-kinds promotion involving Dick’s Sporting Goods and highlighting the capabilities of the UbeRush delivery service vows to have championship T-shirts in the hands of Carolina Panthers or Denver Broncos fans less than two hours after the Super Bowl ends.

  • Study: Holiday returns performance misses mark

    Retailers may find themselves banished to the Island of the Misfit Toys if they do not improve their handling of returned holiday purchases.

    According to new data from Kurt Salmon, it took an average of 13.3 days for retailers to credit returns to accounts during the 2015 holiday season. This marked an improvement from the prior year’s 16.8 days, but still far from customers’ expectation of about seven days.

  • Sporting goods chain eyes bankruptcy filing

    Sports Authority is taking steps towards filing for Chapter 11 bankruptcy protection, according to Bloomberg.

    The retailer has a debt payment due in 10 days and in talk with its lenders about a reorganization plan under which it would close as many as 200 of its more than 450 stores, the report said.
     
    Sports Authority reportedly skipped a $20 million in interest payment in January on a $343 million loan. It has 10 days to make the payment.

  • PriceSmart offers unconventional reason for comp decline

    It’s been quite common of late to hear retailers cite warm weather and intense competition as sources of sales weakness, but the prize for originality goes to PriceSmart after the warehouse club operator reported a January same-store sales decline.

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