ACSI: Customer satisfaction decline continues — here’s a big reasonOverall customer satisfaction in the United States is at a troublesome low. Saks expands influencer marketing to TikTokSaks is launching its first-ever promotional content series on TikTok. Walgreens expands electric vehicle charging with promotional twist A retail pioneer in providing electric vehicle (EV) charging stations at its stores is adding new stalls across the U.S., and gaining a new promotional tool in the process. Brick-and-mortar helps drive strong global retail spend in 2021 Physical retail made a strong comeback in 2021. Walmart drops mask mandate for fully vaccinated employees The nation’s largest private employer is making some changes to its COVID-19 related policies. Brands are avoiding checkout, costing nearly half their shoppers Checkout has become synonymous with purchase in retail. Survey reveals metaverse habits of beauty shoppers Beauty retailers should investigate augmented and virtual reality, video games, and other “metaverse” technologies. Rick Caruso enters Los Angeles mayoral race The major player in elegant shopping centers in Southern California now wants to be the mayor of Los Angeles. Smoothie King pilots text-based ordering The world’s largest smoothie brand is testing a new solution for placing mobile pick-up orders at local stores. Online grocer Farmstead open for business in fifth city A San Francisco-based online grocer is establishing a presence in a major Midwest metro area. First Previous 645 646 647 648 649 Next Last