Sales & Marketing

Kansas City, Mo. -- Einstein Noah Restaurant Group announces partnership with Service Management Group, a leading customer analytics agency focused on loyalty and service improvement, to increase customer loyalty and drive same-store sales.

Through this partnership Service Management will identify new business opportunities through customer analyses that integrate guest experience metrics with transaction data and Einstein restaurant attributes.

ENGLEWOOD, Colo. -- Dish Network announced that it has named a president for its newly-acquired subsidiary, Blockbuster. Michael Kelly, who most recently served as EVP of Dish Network's commercial services division as well as both the direct sales and media sales organizations and played a key role in Dish Network's purchase of Blockbuster. has been charged with returning the struggling retailer to profitability.

New York City -- Retailers from around the world have until May 20 to enter the annual global competition, the Oracle World Retail Awards. Online entry is open at worldretailcongress.com.

The awards, designed to recognize the outstanding innovation and creativity delivered by l retailers worldwide, are presented each year at a gala event during the World Retail Congress. This year’s presentation will be held Sept. 27 in Berlin.

The winners in 2010 were as follows:

ARLINGTON, Va. -- Kroger and Procter & Gamble have teamed up to support the USO in its efforts to help American troops and their families.

Stratham, N.H. -- The Timberland Co. on Friday will open a new store in San Francisco, in San Francisco Centre. Designed to reflect the company's long-standing commitment to sustainability, the 2,300 sq. ft. space is one of the brand's most eco-conscious stores to-date. In a first for Timberland, the sales floor is lit entirely with reduced-wattage LED lighting.

Hampstead, Md. -- JoS. A. Bank Clothiers is now allowing international customers to place orders on its website. The retailer is now able to deliver website orders to customers in over 90 countries. JoS. A. Bank will utilize a third-party provider, FiftyOne Global Ecommerce (“FiftyOne”), New York City, to facilitate the checkout of the orders and to export and deliver the orders to the international destinations.

New York City -- Chain Store Age will present a Webinar – “Facilities Dollars and Sense: Unlocking Substantial Maintenance and Repair Savings by Controlling All Components of Cost” -- on Tuesday, May 10, 2011, at 2 p.m (EST).

The presentation, sponsored by First Service Networks, will discuss a new way of thinking that systematically analyzes, controls and manages each individual component of cost to deliver substantial savings on multi-site maintenance and repair spend.

NAPERVILLE, Ill.  -- OfficeMax announced that it has been recognized as a JDA Software Group 2011 Real Results Winner for best in demand management. Now in its sixth year, the Real Results Awards recognize companies that have demonstrated business-process excellence and achieved quantifiable benefits through the adoption of industry best practices and use of JDA's industry-leading solutions and services, according to a company press release. OfficeMax was honored at FOCUS 2011, JDA's annual user conference in Orlando, Florida, May 1 to 4.