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Sales & Marketing

  • How much lower can they go?

    Sequential improvements in delinquency rates in Targets’s credit card portfolio just keep coming as the percentage of accounts 60 and 90 days past due fell yet again in May.

    The number of accounts 60 day’s past due dropped to 3.1% in May compared with 3.3% in April while the number of accounts 90 days past represented just 2.3% of the total portfolio in May compared to 2.4% in April.

  • A YouTube tribute to Walmart diversity

    An amazing variety of people shop at Walmart stores, which is understandable given the company’s often cited statistic that 140 million people visit its stores weekly. This diversity of customers is one of the things that makes Walmart unique as this video from singer Jessica Frech cleverly illustrates in a light-hearted way. Click here to watch.

  • Walmart gives back – to shareholders that is

    Heading into last Friday’s annual meeting, the financial community had high expectations Walmart would allocate additional funds to buy back stock, and the company didn’t disappoint. The $15 billion share repurchase authorization CFO Charles Holley announced replaced an existing $15 billion program approved one year earlier that had dwindled to just $2 billion due to the fact that Walmart was an aggressive purchaser of its own stock during the past 12 months.

  • Does Dad really deserve an iPad?

    It’s the time of year when retailers engage in the annual Dads and Grads promotional extravaganza, and Target is promoting the Apple iPad at $499 as a gift-giving solution.

    The iPad appeared on a full-page ad in this week’s circular along with other Apple products such as the iPhone 4 and the iPod Touch.

    Not that dads and grads wouldn’t want an iPad, and it never hurts to feature an item that shoppers can aspire to, but the iPad would appear to be out of the price range of most gift-givers, especially where Father’s Day is concerned.

  • Office Depot reaches settlement in Colorado

    New York City -- Office Depot has reached an agreement with Colorado’s attorney general to offer a refund to about 115 Colorado governmental agencies and nonprofits in connection with the sale of office supplies between January 2006 and March 2009, the Denver Business Journal reported.

    The agreement calls for the chain to refund customers as much as $189,000.

  • eBay acquires e-commerce platform

    SAN JOSE, Calif. — eBay Inc. announced that it has agreed to acquire Magento Inc., the creator of Magento, a leading open source e-commerce platform. The deal follows eBay’s acquisition of a minority stake in the company in 2010. Upon closing of the transaction, eBay will own 100% of the outstanding shares of Magento. Terms of the deal were not disclosed.

  • Simon says Walmart U.S. is on the right track

    Driving same-store sales at U.S. stores is the top priority of Walmart U.S. president and CEO Bill Simon and his boss, Wal-Mart Stores Inc., president and CEO Mike Duke. Both executives stated U.S. comp growth is their top priority on Friday and went on to add that they are confident the company has the right strategy and people in place to make it happen.

  • To serve and sell for less

    It takes a special type of person to work at Walmart, according to chief information officer Rollin Ford, who told those assembled at the company’s shareholders’ meeting that customer service is in their DNA.

    Ford, a 28-year Walmart executive, was called into service for a brief presentation at the meeting to recount his experience of working at Walmart while founder Sam Walton was still alive, since most of the thousands of store associates and many of the executives who attended the event joined the company after Walton death nearly 20 years ago.

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