Sales & Marketing

Vacated shells of circa-1985 outlet shopping centers still dot the nation’s highways, but that’s not the format version that is finding a foothold among consumers and retailers.

A new value-oriented center, anchored by top-tier designer names, has opened the eyes and pocketbooks of American shoppers. Mainstream amenities have created the expectation that, while the goods may be discounted, the experience most definitely isn’t.

Dallas -- Zale Corp. posted a higher second quarter profit helped by a surge in holiday sales. Net profit rose to $28.8 million, from $27.2 million a year ago.

Overall revenue rose 6% to $663.8 million. Same-store sales rose 5.8%.
 

CHESAPEAKE, Va — Dollar Tree's sales and earnings growth for the fourth quarter and fiscal year is just another example of how discounters dominated in 2011. 

The company reported that net sales for the fourth quarter were $1.95 billion, a 12.8% increase compared with $1.73 billion reported for the quarter ended Jan. 29, 2011. Comparable-store sales increased 7.3%, on top of a 3.9% increase for the fourth quarter 2010.

Mooresville, N.C. -- Lowe’s Cos. announced the promotion of Kevin S. Measel to senior VP store operations for the company’s West division. Measel replaces Jim Frasso, who retired from Lowe’s following a 17-year career with the company.

Measel has more than 28 years of retail experience in both store operations and merchandising, having served most recently as merchandising VP nursery.
 

A phenomenon that continues to boggle my mind and, in many cases impress me, is how the Texas economy continues to flourish. Even in the midst of the recent economic downturn that left few retail markets untouched, the Lone Star State remained one of the few bright spots in a recessionary sky.

By HeeSun Kim and Young Rok Park

Imagine a place where department stores are destinations for retail and social activity, where the mere mention of the term “department store” still conjures fond memories of day-long family outings in the city. Fifty years ago, this could have been any major city in the United States, but the current epicenter of the design revolution in large-format retail, culture and fashion is on the opposite side of the planet, specifically in Seoul, South Korea.

Omni-channel, seamless customer experience, empowered consumers and mobile commerce were among the buzzwords at the National Retail Federation’s Annual Convention & EXPO in New York City. The show attracted a record 25,000 retail executives, suppliers and consultants, the most in its 101-year history. Reflecting the global nature of retail, there were some 5,500 international participants from 78 countries.

Fire safety presents extra challenges to retail locations. Stores are filled with combustibles that aid the spread of fire and smoke. And confusing store layouts impede escape during emergencies. The results can be expensive: loss of revenue from store closures, and worse, loss of life.

Chain Store Age spoke with three leading fire safety experts as to what steps retailers could take to avert fire disasters. Here are their top 10 recommendations.

1. WATCH THE STOCK