Sales & Marketing

Atlanta -- The “True Cost of Fraud” study by LexisNexis found that retailers incurred $2.70 in costs for every dollar in fraudulent transactions. The cost incorporates charge backs for merchandise, the fees and interest to financial institutions and payment processors as well as any replacement, redistribution or restocking fees incurred by a merchant.  

New York -- Survey results released Tuesday by WSL/Strategic Retail found that Canada represents a strong expansion opportunity for U.S. retailers.
 
The “How Canada Shops” research study revealed that 64% of Canadians can still afford to shop beyond the basics – versus half of Americans, who say they cannot.



Charlotte, N.C. -- Harris Teeter is currently renovating two locations into a new concept called 201central, which will feature an extensive variety of wine, beer, specialty foods and other general merchandise items. The new format will also feature an array of specialty services, including in-store wine consultants, event coordination and catering as well as party rentals and educational classes focused on wine, beer and food pairings.
 

New York -- The Deloitte Consumer Spending Index, released Tuesday, showed a drop in spending for the second month in a row.

The Index tracks consumer cash flow as an indicator of future consumer spending.

Orchids Paper Products Company was recognized as Dollar General’s private label vendor of the year at the retailer’s annual vendor summit.

Orchids said it received the award in recognition of its innovation, dependability and excellence in its partnership with Dollar General.　

By Dr. Gary Edwards, [email protected]

Localization is the name of the game in multi-unit retail. Large retail chains offer consistency, scale and other benefits, but if the brand fails to deliver exceptional experiences to local consumers, it’s unlikely that the retailer will gain any real traction in today’s highly competitive retail marketplace.

DEERFIELD, Ill. — Walgreens on Tuesday announced several new senior management roles, including an expanded role for CFO Wade Miquelon and the appointment of current SVP and chief strategy officer Robert Zimmerman as the lead executive responsible for the Walgreens-Alliance Boots' "synergy team." Succeeding Zimmerman as chief strategy officer will be Brad Fluegel.

Deerfield, Ill. -- Walgreens on Tuesday announced several new senior management roles, including an expanded role for CFO Wade Miquelon and the appointment of current senior VP and chief strategy officer Robert Zimmerman as the lead executive responsible for the Walgreens-Alliance Boots' "synergy team." Succeeding Zimmerman as chief strategy officer will be Brad Fluegel.