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Report: Mobile and tablet commerce to drive non-store retail channel
New York -- A new report from PwC US and Kantar Retail suggests that the retail industry may be transitioning to a 'post-modern' consumer-centric era triggered by the speed of technological advancements, globalization and hyper-competition, both online and offline.
The Retailing 2020 report recommended that successful retailers will need to transform themselves to grow in an increasingly polarized world of greater channel fragmentation that will result in greater non-store retail growth and smaller retail formats.