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Sales & Marketing

  • Toys’R’Us expands global e-commerce presence with new web store

    WAYNE, N.J. — Toys“R”Us may be in the throes of an intensely competitive holiday season but several recently announced initiatives are designed to position the company for success beyond Christmas 2012. Expanding its presence in global e-commerce, as well as Asia, the company is launching a dedicated web store, Toysrus.com.cn, in China.

  • Survey: LLBean.com tops in customer satisfaction among online apparel retailers

    Westlake Village, Calif. -- LLBean.com ranks highest among online apparel retailers with a score of 830 (on a 1,000-point scale), followed by LandsEnd.com (829) and Forever21.com (824), according to the J.D. Power and Associates 2012 Online Apparel Retailer Satisfaction Report. The study finds that satisfaction with online apparel retailers is significantly lower among online shoppers between the ages of 18 and 24 than among those 55 years of age and older.

  • NLRB not likely to act on Wal-Mart protests by holiday

    New York -- The National Labor Relations Board Federal was not expected to decide before Thursday on whether to seek an injunction on behalf of Wal-Mart Stores Inc. to stop a union-backed group from encouraging employee walk-outs that are expected to culminate Friday and include protests and rallies outside its stores.

  • Nordstrom and OfficeMax top list of retailers that keep employees happiest

    New York -- For the second year in a row, Nordstrom topped the list of retail companies that keep their employees happiest, followed by Macy’s and OfficeMax, according to an annual survey by CareerBliss. The ranking takes into account employee reviews of their employer based on work-life balance, senior management compensation, benefits and job security.

  • LeapPad2 wins nearly two dozen awards worldwide

    EMERYVILLE, Calif. — The LeapPad2 has received 20 awards from U.S. organizations that include Dr. Toy, Oppenheim Toy Portfolio, Parents' Choice Foundation and Time to Play, as well as key awards in the U.K. and Canada, according to LeapFrog Enterprises. It has been selected as a top toy by more children, parenting and industry experts and retailers than any other kid’s tablet, rendering it the most recognized kid's tablet of the year leading into the holiday season.

  • Top retailers earn top rating for LGBT equality policies

    DISTRICT OF COLUMBIA — Office Depot, Apple, Barnes & Noble, eBay, Limited Brands, Nordstrom, Sears, Staples and Target were among a record 252 businesses on the Human Rights Campaign’s 2013 Corporate Equality Index.

    The top retailers earned the top rating of 100% as well as the recognition of being among the “Best Places to Work for LGBT Equality.” A decade ago, in the HRC’s first index, only 13 businesses earned a 100% rating.

  • Fiscal Cliffhanger

    Whatever your political views may be, it’s hard not to think about the impact of the recent presidential election on the consumer psyche, and ultimately our industry. Whether President Obama or Mitt Romney would have been better for the economy in the long run is an issue I’ll gladly leave to the political experts and historians. But I do think that, in the near term, we are less likely to see the big holiday spending numbers that some analysts were predicting.

  • Zale Q1 loss bigger than expected

    Dallas -- Zale Corp. reported a bigger-than-expected first-quarter loss on Tuesday, but said it is on track to turn a profit again.

    The jewelry retailer lost $28.3 million for the quarter that ended Oct. 31, compared to a year-ago loss of $31.9 million.

    Revenue rose 1.8% to $357.5 million. Same store sales rose 3.9%. It was the chain’s eighth consecutive quarter of positive same-store sales.

     

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