Sales & Marketing

Des Moines, Iowa — The Des Moines Area Community College opened its school year with a new campus: a 65,000-sq.-ft. former J.C. Penney store located on the main level of Southridge Mall.

The mall’s owner, Macerich sold the space to DMACC for $1. The school, which has three other campuses in the Des Moines metro area, has invested $13 million in design, construction, equipment, labs and classrooms. Major donations will be announced this fall.

In retail, as in life, experience is everything. Whether it’s online, on a smartphone or in the store, it really doesn’t make a difference. A bad experience will turn off customers, while a good one will build brand advocates. It’s always been like that, of course. But today’s technology-enabled shoppers have changed the rules of the game by upping the stakes considerably.

The Woodlands, Texas – Conn’s Inc. opens two new HomePlus stores on Tuesday in Tempe, Ariz., and Houston. The new Conn’s HomePlus store format showcases furniture and mattresses in addition to consumer electronics and home appliances.

The stores are located at 5000 Arizona Mills Circle, Tempe, and 9567 South Main Street, Houston. The Arizona Mills Mall location is Conn’s third new store in the Phoenix metropolitan market and fourth location in Arizona.

Whether it's a remodel or new construction, paint is one of a retailer's most essential and cost-effective design tools. Chain Store Age spoke with Jim Gorman, of Benjamin Moore & Co., about how paint is being affected by technology and environmental concerns. The company, founded in 1883, manufactures its own resins and colorants, and has more than 3,400 colors in its collection.

What is the most common mistake retailers make when it comes to painting?

Vero Beach, Fla. -- Boston Barricade Company was chosen as the exclusive barricade and graphics provider for the grand opening of the Fashion Outlets of Chicago., Rosemont, Ill. The first fully enclosed mall to open in the Chicago-area in over 20 years, the 530,000-sq.-ft. center is developed, owned and operated by AWE Talisman and managed by Macerich, a national mall developer.

NEW YORK — Tiffany & Co. saw sales growth and an improved operating margin for the second quarter ended July 31, fueled largely by its performance in China. 

The company’s total sales in the Americas region were lackluster, increasing 2% to $444 million in the second quarter. Comparable-store sales remained flat for the quarter.

Stored value gift cards have become a staple item in many retailers' holiday assortments. Last year the NRF estimated U.S. consumers would spend close to $29 billion on gift cards during the holiday shopping season, and there is no reason to think the trend is slowing down.

Columbus, Ohio -- DSW Inc. improved upon its results from the second quarter of fiscal 2012 in the second quarter of this fiscal year, reporting increases in net income, sales and same-store sales. The company had net income of $33.7 million, including net after-tax losses and charges, a 15% boost from reported net income of $29.3 million a year earlier.

In addition, net sales rose 9.7% to  $562 million. Same-store sales increased 4.4%.