Sales & Marketing

Seattle -- Starbucks Corp. said that Troy Alstead, CFO and chief administrative officer, has been promoted to CFO and group president, Global Business Services.

Alstead’s promotion is a recognition of the increasing responsibility and complexity of his role overseeing Starbucks global financial, technology and supply chain operations and ensuring that the company’s overall business infrastructure is optimized to support the company’s global growth.

Teaneck, N.J. – Physical stores remain critically important to omnichannel commerce. Results of the fourth annual Cognizant Customer Experience Study show that for consumable products, 75% of shoppers still prefer to make an in-store purchase.

Ottawa, Ontario -- The Canadian government is reportedly seeking to boost penalties for retailers caught using “zapper” software that can delete or modify transactional data in electronic POS systems to illegally hide sales.

Plano, Texas -- Legal wrangling about J.C. Penney Co. selling Martha Stewart-branded home goods is reportedly continuing. According to The Motley Fool, a hearing has been scheduled for Sept. 25 to review allegations in the New York Post that J.C. Penney plans to terminate its contract with Martha Stewart Living.

Pleasanton, Calif. -- Safeway Inc. announced that it has adopted a one-year stockholder rights plan, or a “poison pill,” to discourage an unfriendly takeover.

The company adopted the plan after it became aware that unnamed investors had accumulated “a significant amount” of its stock. The investor turned out to be hedge fund company Jana Partners, which disclosed in a filing that it has accumulated a 6.2% stake in the supermarket retailer.

Dallas -- PeopleAnswers and New York & Company announced a software licensing agreement for the specialty apparel chain with more than 500 stores nationwide to use the PeopleAnswers HR-focused business solution to recommend employee candidates who can guide their customers to make smart fashion purchase decisions.

Chicago -- Retail sales are forecast to rise 2.4% during the holiday season of November and December while total retail traffic will decrease 1.4% as compared to the year-ago period, according to ShopperTrak, a leading provider of shopper analytics. The company also notes that retailers have less time to capture peak holiday spending: There are only 25 days lie between Black Friday (Nov. 29) and Christmas this year, compared to 31 days in 2012. And unlike last year, consumers have only four (not five) full weekends to shop.

New York -- Saks Fifth Avenue Off 5th plans to open a new store in Aventura, Fla., on Sept. 20.

The store will be located in Town Center Aventura developed in partnership with Turnberry Media and will be the third Saks Fifth Avenue Off 5th location in Miami. The 28,000-sq.-ft. layout includes an open floor plan, moveable fixtures and bright lighting.