Sales & Marketing

By Laura Wheeler DeYonker, AbsolutData

Recent data from Harris Poll shows that weaknesses in retailers’ pricing, product information and customer service strategies lead 43% of customers to showroom — creating a situation where brick-and-mortar retailers incur all the sales costs and online retailers make the sale.

Software Paradigms International (SPI), a leading global, award-winning retail IT services and solutions provider, has acquired Shiloh Technologies, an Arkansas-based analytic software company for retailers and suppliers.

“This acquisition was strategic, allowing us to extend our product portfolio to provide POS analytics from retailers to their suppliers. It also provides Shiloh clients with the opportunity to leverage our global services and products — providing both companies with endless opportunities,” said Sid Mookerji, CEO and co-founder, SPI.

Boston — Marketing analytics firm Dunnhumby Tuesday announced it has launched Dunnhumby Ventures, an investment firm that will focus on financing retail technology start-ups.  

The company said the new venture will fund startup businesses that are embracing data for innovations along the consumer’s path to purchase. Average initial investments will be $100,000 to $500,000.

Denver — Forecasting a brisk pace for investor activity in the Denver commercial real estate market due to growth in the oil/gas and technology industries, Jones Lang LaSalle has announced the appointment of industry veterans Patrick Devereaux and Jason Schmidt as investment sales experts in the Rocky Mountain region. The two join JLL as executive VPs.

With more than 20 years of experience as an industrial broker, Devereaux previously served as senior director in the Capital Markets Group at a national brokerage.

Dunnhumby, a leading customer science company, has launched Dunnhumby Ventures, a seed-stage investment fund focusing on innovations in retail technology. 

Dunnhumby Ventures will serve as a support mechanism for innovators, helping to fund startup businesses that are embracing data for innovations along the consumer’s path to purchase. Dunnhumby Ventures will also provide strategic input and mentorship. Average initial investments will range from $100,000 to $500,000.

San Francisco – Williams-Sonoma retail brand PBTeen is opening its second store in the Chicagoland area in Oakbrook, Ill., on Sept. 26. The store will operate as a combined location with sister brand Pottery Barn Kids.

Sears Canada CEO Calvin McDonald has resigned from his position and the company’s board of directors to pursue an opportunity with an international company. Taking his place will be current EVP and chief operating officer Douglas C. Campbell. 

Campbell joined Sears Canada in March 2011 and was appointed EVP and chief operating officer Nov. 2012. He was responsible for retail store operations, logistics, replenishment, information technology, corporate procurement and international sourcing.  

Atlanta – David’s Bridal is using omnichannel solutions from Manhattan Associates to ensure on-time and accurate delivery of customer orders from across its network. The company is using Manhattan’s order management solution to orchestrate both customer and store replenishment orders to ensure reliable fulfillment.