Sales & Marketing

The Woodlands, Texas -- Conn's, Inc. has completed an expansion and extension of its asset-based loan facility with a syndicate of banks.

Famous footwear may have generated record third quarter sales, but parent company Brown Shoe was unwilling to get too ambitious with holiday expectations given uncertainty it sees around promotional activity and consumer sentiment.

Toronto -- RBC, Best Buy and Future Shop are partnering to offer a redemption option in Canada that provides clients access to more than 90,000 merchandise and electronic items, through the RBC Rewards online channel.

Columbus, Ohio – DSW Inc. experienced a successful third quarter of fiscal 2013, with net income and total sales both rising from the same period in the previous year. Net income equaled $55 million, up roughly 10% from $50.1 million, while total sales of $633 million were about 7% higher than $593 million.

In one negative result, same-store sales fell 0.7%. However, the retailer opened 16 new stores and launched new omni-channel initiatives.

Stater Bros. has promoted CFO David Harris to EVP finance.

Harris began working for the chain in 2009 as VP finance and was promoted to SVP finance in 2011. A year later, he was promoted to CFO and principal accounting officer. Before working for Stater Bros., he was a partner with Ernst & Young in Riverside and Irvine, both cities near San Bernardino, Calif., where Stater Bros. is headquartered.

By Shelley E. Kohan, [email protected]

Thanksgiving is drawing near, and with the official start of the holiday now beginning on Thursday (as some retailers will open on Thanksgiving Day), it’s time to talk about the “Giant Turkey” in the room for physical retail stores.

Big Lots has appointed former Kitchen Collection executive Richard Chene as EVP, chief merchandising officer. Chene will oversee all merchandising and global sourcing strategies and execution, including the development and attraction of talent for the organization.

Framingham, Mass. -- TJX Cos. is launching its first-ever holiday gift hotline for its TJ Maxx and Marshall stores.

The hotline will be available to shoppers from Tuesday, Dec. 3 through Friday, Dec. 6, and will be staffed by nationally renowned style and gifting experts.

The hotline will be staffed from 9 a.m. to 5 p.m.