Sales & Marketing

Fort Worth, Texas – RadioShack is introducing a new brand positioning, including the motto, "It Can Be Done, When We Do It Together." The company said the new positioning highlights the brand's ability to collaborate with consumers to help them discover what is possible through technology.

Michaels may have been the victim of an attack on its data, but it wasn’t going to wait to find out the way Target and Neiman Marcus did before warning customers.

In a statement laced with the word, “may,” Michaels said it recently learned of possible fraudulent activity on some U.S. payment cards that had been used at its stores, which it said suggested the company may have experienced a data security attack.

In recent years, customer engagement has become much more of a mission-critical function for retailers. While nobody would argue that retailers must engage their customers in a way that recognizes the disruptive effects of leading-edge technologies like social and mobile, there is a priority that looms even larger. Namely, data security.

Insecure Data Creates Insecure Customers

RadioShack is set to debut a new advertising campaign in early February with the tag line, “do it together,” which is reminiscent of a long-running campaign that worked well for Lowe’s.

New York -- The Retail Industry Leaders Association elected Richard Dreiling, chairman and CEO of Dollar General, as the new chairman of its board of directors.

“I am honored to have the opportunity to serve as board chairman for RILA and to work with this exceptional group of retail leaders to strengthen our industry,” said Dreiling. “RILA is a critical strategic partner in empowering our industry to speak with one voice to champion issues that affect the retail sector, our workforce and our valued customers.”

Houston -- Francesca's Holdings Corp. announced that in connection with a management restructuring, Theresa Backes, president and COO of Francesca's, will be leaving the company effective Jan. 27.

The board of directors appointed Neill P. Davis, Francesca's CEO, to the additional title of president. The retailer said it will not replace the COO position, and will realign the responsibilities among Davis and other existing executive officers.

Irving, Texas – Michaels Stores has learned of possible fraudulent activity on some U.S. payment cards that had been used at Michaels, suggesting that the company may have experienced a data security attack.

In a statement posted to its website on Jan. 25, Michaels said it is working closely with federal law enforcement and is conducting an investigation with the help of third-party data security experts to establish the facts.

Beloit, Wis. -- Almost one-third of U.S., consumers (30%) plan to buy a new TV in 2014 and of those, 32% said during Super Bowl sales, while 25% said during Black Friday. A new consumer survey from FatWallet also revealed price will have the most influence on TV purchases, with more than half saying they plan to spend less than $500, while one-in-four plan to spend more than $700.