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Sales & Marketing

  • Customers won’t pay more for Amazon Prime

    Chicago — Consumers reportedly are not willing to pay higher fees for Amazon Prime subscription service. According to the Wall Street Journal, a recent survey of 300 current Amazon Prime members from research firm Consumer Intelligence Research Partners indicates fewer than half of members would renew their subscription at a higher cost.

  • The Buckle taps new EVP of stores

    The Buckle has promoted Kari G. Smith to the newly created position of EVP of stores. In her new role, Smith will continue to provide leadership related to all aspects of the in-store shopping experience, including the education and development of the company’s sales team.

  • Buckle names veteran as VP of stores

    Kearney, Neb. — The Buckle, Inc. has named Kari G. Smith to the newly created position of executive VP of stores effective immediately. In her new role, Smith will continue to provide leadership related to all aspects of the in-store shopping experience for Buckle’s customers; including the education and development of Buckle’s sales team.

  • Acosta gains Costco capabilities with acquisition

    Acosta Sales & Marketing acquired Anderson Daymon Worldwide, a sales and marketing agency focused exclusively on Costco.

    Anderson Daymon Worldwide has had a relationship with Costco since 1983 and currently has 200 employees and 11 regional offices in the United States and the United Kingdom. The company exclusively serves Costco. As part of the transaction, Daymon Worldwide, which operates a product demonstration division called Interactions, will no longer hold an interest in the Costco business and will not be affiliated with the newly created Acosta division.

  • McMillon poised to make his mark at Walmart

    All eyes will be on Walmart’s new CEO Doug McMillon next week when the company reports worse-than-expected fourth quarter results on Thursday, and McMillon makes his first public comments since becoming CEO.

    McMillon is no stranger to providing financial updates during the company’s pre-recorded earnings calls, investor conferences and analysts’ meetings. He performed those duties on numerous occasions during the past decade while serving as president and CEO of Walmart International and president and CEO of Sam’s Club before that.

  • Sidecar takes Broadway Village space

    Tucson, Ariz. — Sidecar, a craft beer and cocktail bar, will open in June in Tucson, Ariz., at Broadway Village plaza. The 963-sq.-ft. space will seat about 40 people inside and 12 or so people outside on the patio. Commercial Retail Advisors represented the landlord, CRI Broadway Village Partners in the transaction. Sidecar represented itself.

     

     

  • Retail and financial trade association form cybersecurity partnership

    Retail and financial trade associations have banded together to combat cyber crime in wake of the Target data breach.

  • L.L. Bean takes top 2013 online customer experience ranking

    Chicago — L.L. Bean has been ranked number one in online customer experience. The E-tailing Group 2013 Customer Experience Index, based on a mystery shopping study conducted during the fourth quarter of 2013, awarded L.L. Bean a top score of 88.75, followed by HSN at 87.25.

    Other retailers scoring higher than 80 included Office Depot, Overstock, Amazon, Wal-Mart, Sears, Abt, Target, and Dick’s Sporting Goods. Average score in 2013 was 71.06, up from 69.3 in 2012. Repeat winners from 2012 included Amazon and Office Depot.

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