Sales & Marketing

Spanx has named Jan Singer as CEO, reporting to founder and owner of the company, Sara Blakely.

Interim CEO Gregg Ribatt will assist Singer through a transition period, and then continue to serve on the company’s board of advisers. Singer is expected to join the company officially in early July.

From the 156-year-old Macy’s to the online startup Zady, Fast Company’s annual ranking of “The World’s Top 10 Most Innovative Companies in Retail” shows how diverse the retail landscape had become — and the changing nature of retail innovation.

Here’s a quick recap (I’ve added some comments following Fast Company’s qualifiers):

1. WARBY PARKER: For being the Warby Parker of Warby Parkers.

San Francisco -- Kenshoo, a provider of predictive media optimization technology, announced the beta release of its newest digital marketing targeting solution, Intent-Driven Audiences (IDA), which matches clicks on search engine ads to audiences on Facebook in real-time. This allows marketers to show ads to consumers that have searched for specific keywords and also use Facebook’s targeting capabilities to find more customers like them.

Oak Brook, Ill. -- The J.D. Power 2014 U.S. Home Improvement Retailer Store Satisfaction Study has ranked Ace Hardware “Highest in Customer Satisfaction with Home Improvement Retail Stores” for the eighth year in a row. Ace has captured this ranking ever since the organization began this study eight years ago.

By J. Kent Smith, Galleria RTS

The long established buzzword, “localization” is more important today than it has ever been. The approach of ever broadening assortments has clogged shelves, exaggerated mark-down costs and compromised returns; with slotting fees no longer sufficient to bridge the gap. Put simply, retailers are out of space, capital and resources; urgent action is required.

In a major boost to member benefits, Sam’s Club announced a credit card cash back program that gives members the opportunity to earn 5% cash back on fuel, 3% cash back on dining and travel and 1% cash back on all other purchases, up to $5,000 annually.

New York -- This spring, The Mall at Short Hills in Short Hills, New Jersey, welcomes four new boutiques: The Art of Shaving, Calypso St. Barth, Geox and Maje.

Now open on the lower level, The Art of Shaving offers men’s luxury grooming products.

New Jersey’s first Calypso St. Barth boutique is now open on the upper level. Inspired by travel, culture and the arts, Calypso offers women’s apparel, accessories and home décor.

Senior editor Katherine Boccaccio and editor-in-chief Marianne Wilson sat down with retail real estate leaders and analysts in Las Vegas at RECon 2014.  See what each industry expert had to say about the retail landscape, trends in the industry, and projects to keep an eye on.

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