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Sales & Marketing

  • Deloitte forecasts a happy holiday, with 9% increase in spending on gifts

    New York -- Shoppers plan to spend more during the upcoming holiday season with omnichannel shoppers having even higher spending expectations. According to Deloitte’s 29th annual holiday survey, total holiday spending is predicted to increase by 13% to $1,299 per household, including gifts, socializing away from home, entertaining at home, non-gift clothing for family or self, home/holiday furnishings, and any other holiday-related spending not in the other categories.  

  • Retail vet to lead IKEA Canada

    IKEA has appointed Stefan Sjöstrand president of its Canadian organization after he has previously served as SVP, IKEA France.

    With this move Sjöstrand is bringing global insights gathered from many years of working with IKEA to the Canadian market, as well as a proven track record of achieving business success through people development, according to the company. 

  • Survey: U.S., U.K., Germany most desirable global e-shopping destinations

    Stamford, Conn. -- The U.S., U.K. and Germany are the most desirable e-destinations for consumers to purchase goods online outside their own country. According to new global online research from Pitney Bowes Inc., Australians are the most likely to buy products online from retailers outside their own country (63%) followed by Canada and Russia (both 54%).    

  • RadioShack offers Fix It Here at 31 Boston stores

    Fort Worth, Texas -- RadioShack's Fix It Here same-day mobile repair service is now available in 31 stores in the Boston area. Fix It Here is available in more than 550 RadioShack stores in key markets across the nation, and RadioShack plans to rollout Fix It Here to 750 locations by the end of the year.  

  • Report: Japan’s Softbank to invest $10 billion in Indian e-commerce

    Minato, Japan –- Japanese telecom/technology investment firm Softbank is reportedly planning to invest $10 billion in Indian e-commerce players during the next 10 years.   According to TheStreet.com, Softbank’s investments will include $627 million into Indian e-commerce platform Snapdeal.  

  • Tile Shop Q3 net income drops, COO to become CEO

    Minneapolis –- An increase in selling, general & administrative (SG&A) expenses helped reduce net income at Tile Shop Holdings Inc. to $1.5 million, down 63% from $4.05 million in the same quarter the prior fiscal year. In addition, founder and CEO Robert Rucker will retire as CEO effective Jan. 1, 2015 and be replaced by current COO Chris Homeister, who will join the board of directors early in 2015.  

  • Plug & Play’s CEO Corner: Polina Marchenko

    Plug and Play brings together retailers and start-ups who offer specific technology and expertise that can relieve merchants’ pain points. Customer Disruption highlights one of those start-ups in each issue with a brief Q&A. This issue, the spotlight is on Polina Marchenko, CEO of KptnCook.   What does KptnCook do?  

  • Survey: Health/beauty retailers have fewest online navigation attributes

    Austin, Texas -- The platform behind today’s most inspiring shopping experiences today announced the results of a recent study based on an audit of 220 websites across 10 retail segments to identify benchmarks for how online shoppers are able to navigate in the digital realm. The study compared those results to existing attribute categories of current Edgecase retailers in the same categories to show the current disconnects in navigation standards.   
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