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Sales & Marketing

  • DSW tops Q3 expectations

    Columbus, Ohio – DSW Inc. exceeded Wall Street expectations for net income and sales in the third quarter of fiscal 2014. Net income fell a less than expected 10% to $49.55 million from $54.96 million the same quarter a year earlier, with higher operating expenses and lower pretax income contributing to the decline. Sales totaled $670 million compared to $633 million and same-store sales rose 2.6%.
  • Dick’s looks to score with hoops tourney

    Basketball season is just now getting underway but next spring when top high school teams square off at a tournament in New York Dick’s Sporting Goods will be there as title sponsor of the event.

    For the second consecutive year, Dicks will serve as title sponsor of the event to be held April 2-4, 2015 and televised on ESPN networks.

  • Top five priciest retail rents in the world go to…

    New York - Manhattan’s high-profile Fifth Avenue, at a whopping $3,550 per sq. ft., and Hong Kong’s Queen’s Road Central, at $2,073 per sq. ft., stand out as the most expensive retail rents in the world, according to Colliers International. Rounding out the top five are Hong Kong’s Canton Road, Manhattan’s Madison Avenue and Paris’ Champs Elysees. (See end of story for a more complete list.)  
  • Destination Maternity adds investor to board

    Destination Maternity has appointed the managing partner of investment firm Voce Capital to the company's board of directors.

    "As a long-term investor in Destination Maternity, we look forward to bringing additional shareholder perspective to the board and continuing to work constructively with the company to help enhance its value," J. Daniel Plants of Voce Capital said.

  • KPMG: Cyber-security fears will affect holiday shopping

    New York — More than half of consumers are either unsure or not confident at all in the security of their personal information when shopping both in-store (58%) and online (63%), which could impact holiday shopping, according to a new survey by KPMG.  Twenty-seven percent of of respondents indicate they will only shop at a store that previously experienced a cyberattack if they cannot find the product elsewhere, with 8% refusing to shop at these stores all together. 
     
  • J. Crew tops in online customer service

    New York — J. Crew provided the best overall online customer service in October, marking the retailer’s third time topping the Stella Benchmarks rankings from StellaService in 2014. The retailer ranked 4th in phone, second in email, eighth in shipping and 17th in returns.
      Stella Benchmarks includes 138 companies evaluated on a daily basis by StellaService. Customer care channels, phone, email and chat, are measured daily, while fulfillment metrics are measured across multiple orders each month.
     
  • Insights: The mobile mind shift is here. Is your brand ready?

    High expectations are the key to everything. Take mobile for example. Apps from Starbucks, Uber, Netflix, and Apple have all made outstanding digital experiences expected and commonplace. Finally, customers have a taste of products and services that work the way they should, effectively reprogramming consumer expectations for all digital experiences.  
  • Bloomingdale’s Goes High Tech

    Bloomingdale’s new store in Palo Alto, California, is the retailer’s most digitally sophisticated to date.

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