Sales & Marketing

Conn’s is planning to make investments in technology, credit and personnel in 2016 as the retailer looks to expand its footprint and improve profitability. 

For the fourth quarter ended Jan. 31 the retailer said revenues increased 7% to $456.8 million. Same store sales decreased 1.7%. Conn's said its credit segment operating loss increased from $11.3 million to $19.3 million, driven primarily by bad debts.

Petco has added two key leaders to its executive ranks and expanded the role of its supply chain chief.

The company announced that it has hired Jodi Watson as senior VP, Petco Direct, and Spencer Insolia as VP, Petco and president, Doctors Foster & Smith. The company has also named John Carcasi as senior VP, supply chain & merchandise planning, expanding his previous role to encompass all supply chain and inventory related activity across the company.

Sunrise, Fla. -- Metropica Holdings and KGH International Development announced that construction is on track for the retail vertical portion to begin this summer and is underway on the residential component for Metropica, located in Sunrise, Florida. Metropica is a transit-oriented mixed-use complex encompassing 65 acres and more than 4 million sq. ft. of retail, world-class residential, commercial, hotel, conference and public spaces.

When it comes to generating e-commerce revenue, retailers should focus heavily on customer retention.

According the fourth quarter 2015 E-commerce Quarterly report from online marketing technology provider Monetate, despite making up less than half of all e-commerce sessions (48%), returning visitors spent nearly $5.3 billion online. That figure is almost twice as much money as new visitors spent during the same timeframe ($2.7 billion).

eBay Inc. is attempting to streamline how it serves content to consumers.

eBay has found that online shoppers follow some common patterns in proceeding from wanting a particular item to purchasing it. These patterns are driving the retailer’s new product and search-related enhancements.

The retail industry is abound with digital innovation, with brick-and-mortar stores rapidly adopting retail technology tools, services and gadgets in order to become a more relevant part of the consumer’s day. Emerging retail technologies are poised to make a splash among retailers in 2016, but not all serve the same purpose.

Social retailing is nothing new, but more retailers are starting to experiment with launching their own proprietary social media offerings.

Consumer expectations are increasing and retailers are keeping up—but their trading partners are lagging.

This is one of the key takeaways from the fourth annual industry benchmark survey by Retail Systems Research (RSR) commissioned by SPS Commerce. The goal of the survey was to examine the internal and external forces driving today’s retail ecosystem, an industry that has evolved more in the past decade than in the past century. That evolution continues this year, with three critical drivers at the forefront: