Sales & Marketing

Publix is joining Costco, Whole Foods and other retailers in providing grocery delivery service through a partnership with Instacart.   Publix announced Wednesday that it would begin its Instacart service in select areas of Miami beginning July 12. Instacart is an e-commerce and delivery service that allows customers to place their grocery orders online and have their items delivered right to their doorsteps. Customers can place orders by visiting www.instacart.com/publix.  

Entertainment concepts are the future of retail fun

Retail has been the foundation of shopping centers throughout their existence, but new entertainment concepts are making inroads in traditional retail venues.

Even in mixed-use venues, it’s generally accepted that a critical mass of traditional retail is the highlight, and that other uses are complementary pieces, designed to drive traffic and support the retail component.

Restaurants have long served as critical components in the experiential equation of Steiner + Associates town centers. “Eating out is in,” said Yaromir Steiner. “Whether it is a chef-driven concept or a fast-casual restaurant, dining is an inherently social activity that elevates the destination status of a community, drives traffic and captures coveted discretionary dollars.

It is a synergy evident in many of the restaurant concepts that call Steiner + Associates’ projects home, as exemplified by The Northstar Café.

It’s important to look beyond the traditional hard metrics of ROI to determine the bottom line value of an IT solution. Here are five key areas CFOs need to consider when evaluating technology:

1. Sales growth: There are many types of applications that can drive increased sales, but some of the most common are solutions that optimize pricing, including markdowns. Determining the ideal price for maximizing sales without cutting profits at a store level is too complex for merchants to do on their own.

Chain Store Age spoke with Vikas Aron, director of product management for Manhattan Associates, about how the store has become a vital point in the modern supply chain.

How does having an accurate view of store-level inventory enable effective omnichannel fulfillment?

More and more retailers are leveraging their physical locations as fulfillment centers, with store associates acting not only as sales clerks but also as fulfillment specialists. The advantages of handling fulfillment from the store are many.

A computer error caused Starbucks to overcharge some customers and forced the coffee giant to disclose a planned price increase.   In a brief statement released on the retailer’s corporate blog at about 8 p.m. ET Friday, July 1 and updated about 11 a.m. ET Saturday, July 2. Starbucks said a price adjustment was prematurely entered into the POS systems of U.S. company-owned stores. As a result, some customers were overcharged by as much as 30 cents for their beverages.  

From convenient access to reduced heating costs, automatic doors provide retailers with some key benefits.

Dyson, the consumer electronics brand best known for it pricey vacuum cleaners, has opened a store in the heart of London’s main shopping district.   The sleek, futuristic-looking store, on Oxford Street, is designed to allow shoppers to see and test Dyson’s complete line of vacuum cleaners, fans, heaters, humidifiers and other products, with some 65 items on display. It also has 64 different dust/dirt samples and four floor surfaces available on which customers can to test vacuum cleaners.