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Sales & Marketing

  • Off-pricer tops earnings expectations

    The off-price segment continues to be one of the brightest spots in brick-and-mortar retail.    Ross Stores on Tuesday reported earnings per share for the fourth quarter ended January 28, 2017 of $.77, up 17% from the prior year, on net earnings that rose 14% to a better-than-expected $301 million. But the retailer offered a cautious outlook amid economic and industry challenges.    Ross’ sales quarter grew 8% to $3.5 billion. Same-store sales increased 4%.   
  • Open-Air, Three Ways

    Three different centers, three different owner/managers, three different recipes for shaping open-air centers to local tastes

    Chris Ressa does not put a lot of stock in the word “experiential.” Though it’s become a companion to the word “retail” in the real estate industry, DLC Management Corp.’s senior VP of leasing finds it not up to the task of describing what’s too often missing at shopping venues.

  • COO Reset

    Omnichannel environment places evolving demands, challenges on C-suite executives

    The transformation of retail from brick and mortar into a digital omnichannel environment has caused an evolution in certain key roles in the C-suite.

    Antony Karabus, CEO of HRC Retail Advisory, spoke with Chain Store Age about how the key role of the chief operating officer is evolving to enhance the transformation of retail companies in today’s more complex environment.

    What is the typical scope of responsibilities of a retail COO?

  • Petco’s expanding retail presence

    Petco continues to expand its store portfolio.   The retailer, which operates more than 1,500 Petco and Unleashed by Petco locations across the United States, Mexico and Puerto Rico, will open 12 new stores during the month of March. It will also relocate one store in Ohio.   The new stores include locations in Virginia, Arizona, New York, Florida, Connecticut, Georgia, Colorado, Tennessee, and Missouri.   
  • Project Profiles


    Main Street Promenade


    Location: Naperville, Ill.

    Size: About 182,000 sq. ft.

    Owner: Retail Properties of America Inc.

    Key tenants: Anthropologie, J.Crew, Soft Surroundings, Ann Taylor Loft, Sur La Table, White House Black Market, and Hugo’s Frog Bar & Fish House

    Status: Open and operating, but includes a vacant parcel that has approval for future development of up to 62,000 sq. ft. of mixed-use space

  • SHOP TALK

    Trending Stores: Adidas has opened its largest store in the world — a 45,000-sq.-ft., four-story flagship on Fifth Avenue in New York City. Sleek and ultra-modern with industrial accents, the store marks the debut of the athletic giant’s stadium retail concept, a format inspired by high school stadiums. It features high-school reminiscent bleacher stands for live-game viewing on big screens, locker room-style dressing rooms, and track and turf sections where customers can try out products.

  • Starbucks to use new upscale format to make Italian debut

    Starbucks Coffee Company will open for business in Italy for the first time in late 2018.   The coffee giant plans to open a 25,500-sq.-ft. Reserve Roastery outpost in late 2018 in Milan, in the historic, turn-of-the-century post office building in the city’s center. The Milan Reserve Roastery will be the first Starbucks Roastery to open in the Europe, Middle East and Africa region, and the fifth, globally. It is the first of additional Starbucks stores the company plans to open in Italy.   
  • Brand Activation

    I’ve seen the future of retail. And it’s not all online, not by a long shot.

    First, let’s deal with the elephant in the room. Yes, traditional brick-and-mortar retailers are confronted with challenges on multiple fronts. Adapting stores to accommodate today’s digitally savvy and demanding customers is no easy feat.

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