Sales & Marketing

Shoppers are buying more goods than ever online, but they also are increasingly picking the items up at — and returning them to — brick-and-mortar store.  

Dick's Sporting Goods has tapped a digital expert as its top marketer.    Dick's on Tuesday named Scott Hudler as senior VP – chief marketing officer, responsible for the company's overall marketing and consumer engagement strategy and implementation. He succeeds Lauren Hobart, who was promoted to president of Dick's in May.   

Gymboree Corp. is "right-sizing" its store footprint.  

One of the nation’s fastest-growing communities shows no signs of slowing down.    Amazon has selected the master-planned town outside Orlando as the site of an 850,000-sq.-ft. distribution center set to open in 2018. It will create more than 1,500 full-time jobs, according to Amazon’s VP of North America Operations Akash Chauhan.  

Even back-to-school shopping is not what it once was.    U.S. students may still go back to school around the same general time each year, but the timing of BTS shopping has changed in recent years, becoming less consistent and less predictable. That's according to the Back-to-School report from The NPD Group, which finds that BTS shopping is starting earlier and lasting longer.    

J.C. Penney's finance head of three years is leaving to "pursue other interests."    Edward Record stepped down as CFO of Penney effective July 11, according to a regulatory filing. He will remain in an advisory capacity with the company until Aug. 7. Andrew Drexler, Penney's senior VP and chief accounting officer and controller, will serve as interim CFO while the retailer searches looks for Record's replacement.  

Early indications are that competitors didn't give Amazon much competition price wise Prime Day.   The third annual shopping extravaganza, which kicked off on July 10 at 6 pm PST and was scheduled to run until the wee hours of the morning of July 12, was originally introduced as a way to reward existing Prime shoppers and attract new ones. With promises of new deals every five minutes, the company reported on Tuesday that customers worldwide are shopping at “record levels,” according to CNBC.  

A smaller-format, neighborhood-oriented retailer beat out big-box competitors to rank as the nation's favorite home improvement retailer in a just-released study.    Ace Hardware, known for its neighborly service and an intense focus on the customer experience, earned the top spot, with a composite loyalty score of 63%, in a study by Market Force Information.