Sales & Marketing

A Pittsburgh-based regional food, fuel and pharmacy retailer has successfully replatformed its loyalty program for real-time personalization and future-proofed operations.

Consumers are expected to shop at more small businesses this holiday season in the face of ongoing tariff turmoil and inflation.

Retailers seeking to boost loyalty membership should focus on a few key perks.

In the run-up to peak shopping season, every retailer is asking the same question: Where can I capture the most attention, at the right time, without overspending?

September was another strong month for online grocery sales.

Walmart is the latest retailer to team up with OpenAI to let ChatGPT users directly shop and check out its products.

A leading home products and furnishings retailer is scaling demand for 24/7 personalized customer service with next-gen artificial intelligence.

Shoppers don’t care what the system says.