More retailers use AI to improve customer serviceRetailers are increasingly applying artificial intelligence (AI) to better personalize customer service initiatives, and momentum is increasing. Amazon is making product recommendations that shoppers are sure to ‘like’Amazon is banking on social media icons and machine learning to improve its browsing process. The top e-commerce site among U.K.-based Millennials is… Amazon tops the list among British Millennial shoppers in search of value, easy navigation and customers reviews. Study: Gen Z shoppers like physical stores The majority of Gen Z shoppers prefer to do their shopping in brick-and-mortar stores— especially when the locations are convenient. L Brands takes Pink Nation mobile L Brands’ Victoria’s Secret Pink division has put a mobile spin on its loyalty program. Instagram makes bigger push into e-commerce, merchandise discovery Something new is trending on Instagram. Study: Mobile to dominate online holiday sales The forecast for holiday 2018 is…mobile. Nike’s controversial partnership not so polarizing after all? Nike Inc. appears to have dodged the bullet when it comes to featuring Colin Kaepernick in its new ad campaign—at least based on some early results. Instagram reportedly planning new m-commerce move The mobile commerce market is about to get a bit more crowded. 7-Eleven debuts mobile delivery app in ‘the city that never sleeps’ 7-Eleven is making it easier for customers in the Big Apple to get their hands on essential merchandise, from munchies to toiletries. First Previous 83 84 85 86 87 Next Last
