Social Media

When it comes to shopping in the metaverse, consumers know what kind of experience they want.

Governmental efforts to halt the use of TikTok in the U.S. are gaining serious momentum.

New data reveals consumer attitudes toward “grab-and-go” checkout-free stores, as well as toward social influencers.

A poor in-store experience can have a major cost impact on a business.

Starbucks has launched a beta version of an NFT-based extension of its popular digital loyalty program.

Amazon is enabling users of its mobile app to create shopping feeds targeted to their specific interests.

Walmart’s latest online holiday shopping tool recognizes the increasingly visual nature of the Internet.

Francesca’s Holdings Corp. extending the functionality of its employee app to allow them to communicate and work together.

Athleta continues its store expansion with the opening of its 35th new store this year.

Amazon has advice for e-commerce retailers seeking to prevent and mediate cybercrime, based on its own successes.