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Loyalty Marketing

  • Duane Reade finds ROI and engagement success on Twitter

    New York -- New York City drugstore operator Duane Reade, a division of Walgreens, on Tuesday celebrated an important social milestone — surpassing one million followers on Twitter — with a gala event at the chain’s flagship on Wall Street. From September 2012 to date, the regional retailer has organically grown its Twitter following by 6,709%, making it one of the fastest-growing accounts on Twitter year over year. With 1.1 million followers at latest count, the chain is believed to be the most followed retailer in the drug, food and mass arena.

  • Five Big Data Trends Revolutionizing Retail

    By Kelly Kennedy, Senior VP of Enterprise Sales, Infogroup Targeting Solutions

  • Chili’s to install tabletop tablets from Ziosk

    Dallas -- Chili’s Grill & Bar will bring tabletop tablets from Ziosk to all company-owned restaurants nationwide by the first half of 2014.

    With the primary purpose of enhancing the guest experience, the Ziosk seven-inch tablet will be displayed on each table in the restaurant, giving patrons the ability to interactively peruse menu items and specials as well as order beverages and desserts. Customers can also use the tablets to play games together, share their real-time feedback with the brand and pay the check right at the table

  • Cognizant: Stores remain important in omnichannel

    Teaneck, N.J. – Physical stores remain critically important to omnichannel commerce. Results of the fourth annual Cognizant Customer Experience Study show that for consumable products, 75% of shoppers still prefer to make an in-store purchase.

  • Deloitte Consumer Spending Index dips in August

    New York – The Deloitte Consumer Spending Index, which tracks consumer cash flow as an indicator of future consumer spending, slightly dipped in August.

  • Ulta Beauty looking good in second quarter

    Ulta Beauty CEO Mary Dillon outlined some of the key priorities for her first 100 days at the helm of the beauty retailer, following a 24.8% boost in second quarter net sales.

    Dillon, a former PepsiCo executive, joined the company as CEO on July 1. She succeeded Chuck Rubin, who left the company to become CEO at Michaels Stores. Serving as interim CEO following Rubin’s departure was Dennis Eck.

  • Ulta Beauty Q2 net income up 28%; new CEO outlines growth strategy

    Bolinbrook, Ill. -- Ulta Beauty reported that its second quarter net income rose 28.3% to $44.9 million, compared with $35 million in the year-ago period.

    The company posted a 24.8% boost in second quarter net sales as CEO Mary Dillon outlined some of the key priorities for her first 100 days at the helm of the beauty retailer. Dillon, a former PepsiCo executive, joined the company as CEO on July 1. She succeeded Chuck Rubin, who left the company to become CEO at Michaels Stores.

  • JustFab, Glendale Galleria, Glendale, Calif.

    Online fashion subscription retailer JustFab’s first retail store brings to life the brand’s sophisticated but inviting personality and stylish attitude. The 3,000-sq.-ft. space, in the Glendale Galleria, Glendale, Calif., was designed to mirror the brand's online shopping experience, with cohesive, trend-driven collections showcased against sleek white surfaces.

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