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Loyalty Marketing

  • Target offering more deals on its Cartwheel app

    Target announced it is testing an expansion of its Cartwheel app, which launched in 2013. The retailer reported that the app has saved users, in total, $475 million (and counting) to date.

    The new feature expands the app to allow for digital coupons from manufacturers that offer a dollar amount discount (rather than a percentage discount).

    The service is made possible through a partnership with Quotient (formerly Coupons.com), a third-party provider of digital coupons, according to a report by TechCrunch.

  • Start-up wants to make it easy for customers to return online goods — in malls, stores

    Two e-commerce vets are looking to tackle one of the retail industry’s most vexing problems: returns of online purchases.

    David Sobie, former senior VP of marketing & business development at flash site HauteLook, and Mark Geller, former head of mobile at the company (which Nordstrom acquired in 2011), are launching Happy Returns, which seeks to eliminate the “pain” of returns by mail by establishing a network of “Return Bars” in malls and stores where shoppers can return merchandise purchased online and get an immediate refund.

  • Analysis: Consumers not rushing to Amazon Dash

    Although Amazon.com recently more than tripled the number of items available via its Amazon Dash buttons and cited some impressive growth statistics, actual use may be relatively low.

    According to daily analysis of a panel of more than 4 million online shoppers from digital commerce research firm Slice Intelligence, fewer than 50% of people who had bought a Dash button before Amazon expanded the assortment on March 31 had ever actually made an order using one.

  • Walmart cardholders to get cash rewards

    Walmart is launching a new tool to give shoppers more reasons to use their Walmart credit and prepaid cards. 

    The retailer is rolling out a new, simplified rewards program to bring more value to the everyday purchases customers make using the Walmart family of credit and prepaid cards. Walmart's new 3-2-1 Save cash back program will provide all qualifying cardholders in the U.S. and Puerto Rico with the opportunity to earn rewards for purchases they make, including:

  • Winning with experience one customer at a time

    The world’s greatest golfers will gather soon in Augusta, Georgia, for the 80th annual Masters golf tournament, an event with has many similarities to the retail industry and one that serves as a source of inspiration as we look to grow the PGA TOUR Superstore.

    Around every turn on the picturesque course, golfers are faced with new challenges and opportunities that require them to balance the risks and rewards of their decision-making against their ability to execute shots all while striving to prevail over a field of unmerciful competitors.

  • In a hurry? Amazon wants to help

    Amazon Prime members looking to quickly reorder goods have an expanded assortment at their fingertips.

  • Hy-Vee helps fight cancer, childhood obesity with kids' triathlons

    Hy-Vee has partnered with the Pinky Swear Foundation to sponsor several Hy-Vee Pinky Swear Kids Triathlons in cities across the Midwest. The partnership will help with the foundation’s efforts to raise funds and awareness for the families of children who are suffering from cancer.

    Hy-Vee is collaborating with the foundation to bring youth triathlons to several of the communities it serves. In summer 2016, races will be held in Des Moines, Minneapolis, Chanhassen, Omaha, the Quad Cities and Kansas City.

  • Postmates offers new monthly model

    On-demand delivery provider Postmates is priming consumers for a new free delivery subscription service.

    Called Postmates Plus Unlimited, the service offers users free delivery and zero service fees on any purchase more than $30 from Postmates Plus merchant partners, who include American Apparel. Postmates Plus Unlimited purchases will be accepted instantly for faster response.

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