Consumers continue to blend in-store, online shopping methodsNearly three-quarters of U.S. consumers are embracing the omnichannel shopping journey. EXCLUSIVE: True Classic estimates order arrivals with AIA direct-to-consumer retailer of fitted men’s tees is managing post-purchase notifications using artificial intelligence (AI). Survey: Privacy concerns arise for TikTok Shop users App privacy is very important to consumers, which is having an impact on how frequently they make purchases on the TikTok Shop. 'Phygital' pain points at QSR chains leave customers unsatisfied Inconsistent experiences at quick-service restaurant (QSR) chains are a turn-off for consumers, making it less likely for them to return. SpartanNash expands Wisconsin footprint with acquisition Food solutions company SpartanNash has acquired a small Wisconsin grocery chain. Online grocery sales flat in March, up 23% compared to 2020 Online grocery sales in March remained flat compared to last year, with total sales reaching $8 billion. First new JCPenney store in eight years officially opens for business The Willowbrook Mall’s new anchor is welcoming shoppers. Best Buy to offer generative AI customer support with Google Cloud Best Buy Co. Inc. is partnering with Google Cloud and Accenture to use generative AI for personalized customer support at scale. PetSmart adds tattoos to loyalty program perks Members of the revamped PetSmart loyalty offering with tattoos they regret have a special limited-time benefit. YouTube introduces new curation tool for sellers Sellers on the YouTube video platform have a new tool for building their online stores. First Previous 25 26 27 28 29 Next Last