Loyalty Marketing

An increasing number of retailers are offering some form of online grocery delivery, but are customers responding?

Regional grocery co-op ShopRite is partnering with digital recipe network Chicory in a new omnichannel shopping venture.

LifeWay Christian Resources is closing all 170 brick-and-mortar stores as part of a broader digital shift in its business.

Amazon is once again cutting prices at Whole Foods Market.

Online clothing rental start-up FashionPass is targeting young, Instagram-loving women with a mix of hands-on personalization, back-end automation and fun fashions from hip brands.

The office tradition of asking coworkers if they want you to pick something up when you get coffee is entering the digital age.

Specialty vertical apparel retailer Cuts Clothing is applying artificial intelligence (AI) to its e-commerce customer experience.

Businesses that prioritize customer experience generate 11% higher shareholder returns.