Yelp shouts out to personal consumer preferencesYelp Inc. is providing consumers with a uniquely tailored user experience. Survey: Apparel has an online returns problemReturns are rampant in online fashion retail, but counterstrategies exist. Survey: This online service option boosts customer experience Online retailers should strongly consider implementing voice chat if they have not done so. Albertsons goes to the dogs with new connected store offering Albertsons is providing dog owners with a high-tech alternative to leaving their pooch in the car during shopping trips. Guest Column: Improving customer experience with a content-driven approach One of the buzzwords throughout the retail industry is customer experience. Tech Viewpoint: Three interesting on-demand food delivery trends Customer appetite and constant connectivity are driving innovation in the online delivery space for food retailers. Study: Customers don’t want big shipping costs for oversized items Amazon and Wayfair have an edge in online furniture retailing, but can be challenged. CSA Exclusive: Kroger keeps Vitacost vital in face of increasing competition Kroger’s digital health-and-wellness brand relies on leading-edge technology and veteran know-how to maintain a position in the growing niche. Longtime specialty fashion retailer takes online plunge After 70 years, EbLens has decided it’s time to join the world of e-commerce. Guest Column: Analytics of the B2B shopper must break down silos Thanks to social media and analytics, shoppers today expect a smooth and personalized shopping experience. First Previous 212 213 214 215 216 Next Last