Loyalty Marketing

A specialty beauty giant tops a new ranking of retailers with the most personalized customer experience. 

Heavy investments in Prime’s one-day delivery roll-out and other initiatives, including its cloud business, took a toll on Amazon’s profit in the third quarter. 

Holiday shoppers plan to spread their shopping across multiple channels and types of stores.

Retailers are lagging well behind customer preferences when it comes to in-store technology.

Walmart is increasing the speed and convenience of holiday shopping with help from emerging technology. It’s also kicking off the season earlier than it ever has before.

Target Corp. is bulking up on store staff and omnichannel services for the holidays.

Flip Fit aims to bring the “fitting room to your living room.”

Holiday shoppers are fairly consistent when it comes to their favorite stores.