Commentary: Pivoting Amid a Crisis: How to Turn Closures into OpportunityThe coronavirus pandemic has undoubtedly taken a toll on most industries, and certainly retail has been amongst the hardest hit. Alibaba pilots e-commerce platform for young luxury shoppersChinese e-commerce giant Alibaba Group is helping luxury brands reach younger, value-conscious consumers. Independent Pet Partners adds omnichannel shopping features The parent company of four independent pet store banners is launching a nationwide buy online, pickup in store (BOPIS) and curbside pickup service. Survey: Personalized service keeps customers happy Customer service personalization can boost shopper spending and retention. Ibotta partners with CPG brands for grocery give-back A mobile rewards and payments platform is providing cashback on select grocery and consumable products, with a little help. Survey: COVID-19 will permanently shift online shopping habits Curbside pickup is one omnichannel shopping service that will remain popular after the COVID-19 pandemic subsides. Walmart joins digital promotion platform for groceries Walmart customers have a new option to order and obtain cash back on grocery products. CSA Exclusive: Shopify aligns platform with retail’s ‘new normal’ A leading digital commerce platform is responding to needs retailers will have both during and after the COVID-19 pandemic. At Home: About 50% of stores fully open At Home is reopening stores with a ‘two-carts apart’ mantra. Survey: Amazon sets the bar for e-commerce A new global survey indicates three in four online consumers compare other e-commerce e-retailers to Amazon. First Previous 185 186 187 188 189 Next Last