Loyalty Marketing

One of the most troubling issues mall owners and operators are attempting to get a handle on as they prepare for the holiday season is convincing shoppers that their properties are safe.

QuickChek Corp. is rolling out a mobile scan-based loyalty program.

A survey indicates e-commerce retailers have a chance for a profitable holiday season — if they provide the right reasons to shop them.

RetailMeNot is presenting its second annual Cash Back national retail holiday, and expects more than 300 retailers to join the celebration.

Despite a record number of retail bankruptcies, the retail category leads an annual ranking of the brands that customers are most loyal to.

Designer Brands Inc., parent of DSW Designer Shoe Warehouse, is moving forward with its “shop-in-shop” pilot with Hy-Vee.

A regional Midwestern discount chain is minimizing the spread of COVID-19 with a text-accessible pharmacy customer experience.

Online grocery will account for 21.5% of total grocery sales by 2025, an estimated $250 billion, representing more than a 60% increase compared to pre-pandemic estimates.