Survey: Online customer service misses the markRetailers are frustrating online shoppers with their customer service efforts, at their own risk. Mattress Firm renews omnichannel financing programCustomers at the nation’s largest specialty mattress retailer will continue to have access to digital financing tools from Synchrony. Study: Digital, e-commerce gift card sales surge during holidays Holiday shoppers flocked online in 2020, and purchased a lot of gift cards while they were connected. Top 10 global consumer trends in 2021 Resilience and adaptability are the driving forces in consumer behavior in 2021. Kroger goes head-to-head with Amazon Dash Cart As Amazon continues moving into the brick-and-mortar grocery space, Kroger is taking the omnichannel giant on in the smart device arena. Done Deal: Friendly’s Restaurants acquired Amici Partners Group has expanded its growing restaurant portfolio. Mobile fuel payment comes to Kum & Go A regional convenience store chain is enabling fuel payment in its consumer app. Deloitte report reveals retailers’ top four investment priorities for 2021 Digital acceleration tops the list of four retail investment priorities for 2021 as identified by retail executives in a new report by Deloitte. CSA Exclusive: AT&T sees retail reinvention in wake of COVID-19 Retailers are pursuing strategies including supply chain diversification as they seek to restore and grow from pre-COVID-19 levels of revenue. Walgreens to launch credit card, prepaid debit card Walgreens is expanding into financial services as it looks to drive loyalty. First Previous 158 159 160 161 162 Next Last
